Direct links to fixes
APAR status
Closed as program error.
Error description
ERROR DESCRIPTION:Ø Process inspector queries are made with a HTTP GET request and all parameters are passed in the URL . This may encounter a character limit issue when a webserver is present in the environment as the URL may become very long. The request should be made in a POST request rather than a GET for the parameters to be included in the body instead of the URL.
Local fix
LOCAL FIX:Ø n/a
Problem summary
**************************************************************** * USERS AFFECTED: IBM BPM Express, Standard and Advanced * * Edition. * **************************************************************** * PROBLEM DESCRIPTION: Process Inspector under the Process * * Admin console is not reachable when * * accessing through IBM HTTP Server. * **************************************************************** * RECOMMENDATION: * **************************************************************** When querying for process instances using Process Inspector in the Process Admin console, the request results in a óÔé¼ ô414 ó error code with reason : óÔé¼ ôThe requested URL's length excee the capacity limit for this server. óÔé¼ ¢ . However, when executing the same query directly to the BPM server , by-passing IHS, the request will succeed with no errors. The issue arises because Process Inspector facade generates a REST query via HTTP request to obtain the process instance data. The HTTP request is sent over a GET method and the generated URL may become very large as all the parameters will be appended to the URL. The IHS óÔé¼ ôlimitRequestLine óÔé¼ ¢ di by default is set to 8190 characters. Once this limit is exceeded, the above mentioned 414 error will be thrown. A work-around solution to this problem is to reduce the number of old snapshots of a particular process application to reduce the number of parameters appended to the URL. Also, one can increase the IHS óÔé¼ ôlimitRequestLine óÔé¼ ¢ directive to al longer URL lengths to overcome the issue. However, this is not the recommended method to use.
Problem conclusion
The issue has been corrected by changing the query to be called over a POST request. By sending the request over a POST request allows the parameters to be appended to the body of the request instead of the URL; therefore, reducing the length of the URL. An interim fix for 8.5.0.0 is available. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR48991. After you select the product group, product, installed version, and platform, click Continue and then select APAR or SPR, enter JR48991, and click Continue. When downloading fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR48991
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-01-07
Closed date
2014-03-03
Last modified date
2014-03-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
24 August 2023