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JR48890: IN PROCESS PORTAL, INTERMITTENTLY CANNOT LAUNCH OR VIEW ACTIONS FOR A TASK (Backport Fix of JR44650)

Fixes are available

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Process Portal performs too many DB operations when checking
user authorization for process instances.

In Process Portal, the following behavior may occur
intermittently, for a given task:

1) The task cannot be launched (clicking on the task only shows
the task details and business data).

2) The Actions dropdown menu for the task is not displayed.

Please notice that this iFix is a backport iFix of JR44650

Local fix

  • Refreshing the browser page has been observed to resolve this
issue when observed, but not every time.

Problem summary

  • Excessive DB trips to check whether user can view instance in
process

PROBLEM DETAILED DESCRIPTION:
Process Portal performs too many DB operations when checking
user authorization for process instances.

Problem conclusion

  • Reduce API calls that lead to DB access in the code path of the
process instance actions.

FIX AVAILABILITY:
iFix for 8.0.1.0 is/will be available on Fix Central; search for
APAR JR48890 at http://www.ibm.com/support/fixcentral/
iFix for 8.0.1.1 is/will be available on Fix Central; search for
APAR JR48890 at http://www.ibm.com/support/fixcentral/
iFix for 8.0.1.2 is/will be available on Fix Central; search for
APAR JR48890 at http://www.ibm.com/support/fixcentral/
Fix is also targetted for inclusion in next fixpack for
BPM 8.0.1

When obtaining any of the above fixes, be sure to download the
accompanying readme, for itself, and any prerequisite fixes, and
review them thorougly.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR48890
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    801
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-12-19
    • 

  • Closed date
    2014-02-19
    • 

  • Last modified date
    2015-03-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM STANDARD
    • 

  • Fixed component ID
    5725C9500
    • 



Applicable component levels


    

  • R801  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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