Fixes are available
APAR status
Closed as program error.
Error description
The REST API call is made from the DocumentList Coach Control in order to build a map of user ids to user names. This map is used to display the user name in the 'creator' column of the control. And it still looks like all LDAP users are returned in output. Similar to JR48022 The slow REST call looks like this: /rest/bpm/wle/v1/users?includeTaskExperts=true&sort=true&include InternalMemberships=true&parts=all
Local fix
Problem summary
When using a document list control with a large list of users, a REST call takes too long. EDITIONS AFFECTED: IBM Business Process Manager Advanced, Standard, and Express PROBLEM DETAILED DESCRIPTION: When using a document list control, a REST call is made to retrieve a map of user IDs to user names, which is used to resolve the ?Modified by? column in the list. However, this call can take a long time when the list of users is large.
Problem conclusion
A fix for IBM BPM V8.5.0.1 is available that removes the time-consuming REST call from the document list coach view and introduces a server script in the default Enterprise Content Management (ECM) search service. The server script maps the IDs to the user names. Because this script runs on the server only for the specified set of IDs, the query is fast and the data that is returned is concise. The fix for V8.5.0.1 has been included with superseding fix for APAR JR50346. On Fix Central (http://www.ibm.com/support/fix central), search for JR50346: 1. Select the product group, product, installed version, and platform, and click Continue. 2. Select APAR or SPR, enter JR50346, and click Continue. When downloading fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix. This fix changes the default ECM search service in the Content Management toolkit. When working with the document list coach view, this service is called to perform the search to populate the documents table. It is standard practice, shown in the documentation, to copy this service from the Content Management toolkit into the current process application and configure it to use the ECM server that is required. Note: If you have a previous version of the service copied into the process application, you will not see the fix working. For evidence that the fix is working, copy the fixed default ECM search service into the process application, configure this search service, and set the document list to use this search service.
Temporary fix
Comments
APAR Information
APAR number
JR48820
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-12-12
Closed date
2013-12-19
Last modified date
2015-03-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R850 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 October 2021