JR48735: PROCESS ADMIN CONSOLE PROCESS SUMMARY WIDGET CANNOT DISPLAY LARGE PROCESS COUNTS.

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• If there are a large amount of processes under a
  certain category in the process summary widget (ie. completed),
  if the number surpasses a certain length it will be cut off
  visually by the box that encapsulates it. This may cause users
  to mis-interpret the actual count for the processes in each
  category.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  IBM BPM Express, Standard and Advanced      *
  *                  Edition.                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION: When number of instances are high,      *
  *                      instance count is not properly          *
  *                      displayed on Process Status Widget.     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  When number of instances launched are greater than 99999, only
  first 5 digits are displayed on the Process Status widget in
  Process Admin Console and the rest of numbers are getting cut
  off.
  

Problem conclusion

• To resolve the issue, if the number of instances are greater
  than 99999(more than 5 digits), only the first 4 digits
  followed by elipsis ( ?? ? will be shown in the widget and th
  actual instance count will be shown in a tooltip when customer
  hovers over the number shown.
  A fix is available on Fix Central
  (http://www.ibm.com/support/fixcentral), search for JR48735.
  After you select the product group, product, installed
  version, and platform, click Continue and then select APAR or
  SPR, enter JR48735, and click Continue. When downloading fix
  packages, ensure that you also download the readme file for
  each fix. Review each readme file for additional installation
  instructions and information about the fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R800 PSY

     UP