JR48369: GARBLED CHARACTERS FOR LANGUAGE DROPDOWN MENU ON USER PROFILE EDIT DIALOG IN PROCESS PORTAL, WHEN ACCESSED VIA WEBSEAL

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In Process Portal, the language dropdown menu on the User
  Profile edit dialog contains garbled characters (appearing as
  '?') if Process Portal is being accessed via a WebSEAL server.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
  *                  BPM Advanced.                               *
  ****************************************************************
  * PROBLEM DESCRIPTION: In Process Portal, the language         *
  *                      dropdown menu on the User Profile       *
  *                      edit dialog contains garbled            *
  *                      characters (appearing as '?') if        *
  *                      Process Portal is being accessed via    *
  *                      a WebSEAL server.                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Due to lack of proper encoding, the BPM server sends data to
  the web browser which, when processed by the WebSEAL server
  (on the way to the browser), can result in some characters not
  being interpreted correctly by the browser (and therefore
  displayed as '?').
  

Problem conclusion

• Ensuring proper encoding is implemented for the data sent by
  the server to the browser resolves the issue.
  
  Interim fixes for Business Process Manager Version 8.0.1.1 and
  Version 8.0.1.2 have been published to Fix Central.  Please
  refer to the separate file that is automatically downloaded
  with each interim fix for prerequisite information and
  installation/uninstallation instructions.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP