JR48145: PROCESS PORTAL DOES NOT HANDLE COACH RESIZING PROPERLY ON IPAD

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• Process Portal does not handle resizing of coaches properly on
  an iPad.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of Process Portal on an iPad, for     *
  *                  BPM Advanced, BPM Standard, or BPM          *
  *                  Express.                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION: In Process Portal, on an iPad, an       *
  *                      increase in the size of the coach       *
  *                      (such as triggered by a change to the   *
  *                      coach contents) results in some areas   *
  *                      of the coach becoming inaccessible.     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The iFrame in which a coach is displayed is initially sized
  correctly for the coach, but does not automatically change in
  size when the size of the coach changes, resulting in the
  coach not being correctly displayed thereafter.
  

Problem conclusion

• Implementing a timer to watch for coach size changes and
  resizing the containing iFrame as needed resolves the issue.
  
  An interim fix for Business Process Manager Version 8.0.1.1 has
  been published to Fix Central.  Please refer to the separate
  file that is automatically downloaded with the interim fix
  for prerequisite information and installation/uninstallation
  instructions.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP