JR47920: CLICKING QUICKLY ON LINK TO CREATE NEW PROCESS INSTANCE RESULTS IN TWO INSTANCES DISPLAYING WITHIN SAME WINDOW

Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• Clicking quickly on a link to create a new instance of a process
  from the launchable process list, results in two instances
  displaying within the same window.
  When user finishes the first and opens the second task, the user
  will see "The service has finished" message for the first
  finished task.
  This occurs until user logs out.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
  *                  BPM Advanced.                               *
  ****************************************************************
  * PROBLEM DESCRIPTION: Clicking quickly on a link to launch    *
  *                      an exposed service can result in        *
  *                      multiple instances appearing in the     *
  *                      same window.                            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  If an exposed service is set to launch for "last user in
  lane", clicking quickly on a link to create a new instance of
  an exposed service from the launchable process list in Process
  Portal can result in multiple instances being displayed within
  the same iFrame window.
  

Problem conclusion

• A fix is available for IBM Business Process Manager V8.0.1.0 and
   V8.0.1.2 that prevents multiple instances from being displayed
  within a single iFrame.
  
  For V8.0.1.0, on Fix Central
  (http://www.ibm.com/support/fixcentral), search for JR47920:
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR47920, and click Continue.
  
  For V8.0.1.2, on Fix Central
  (http://www.ibm.com/support/fixcentral), search for JR48145
  (this fix contains the fix for JR47920):
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR48145, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP