JR47730: PROCESS PERFORMANCE DASHBOARD DISPLAYS "<Dynamic Activity>" LABEL FOR ACTIVITY DELETED FROM NEWER SNAPSHOT

Download Version 8.0.1 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 1 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• Snapshot 1 has an activity. Snapshot 2 deleted this activity and
  created another activity. The Process Performance scoreboard
  tries to lookup up the activity name from snapshot1, however, no
   longer finding this activity it displays <Dynamic Acitivity>.
  
  In Process Center environment, only the most recent tip is
  looked at, and if the activity flow object id cannot be found,
  it gets displayed as <DynamicActivity>. In Process Server
  environment, only the default snapshot is looked at, and if the
  activity flow object id cannot be found, it gets displayed as
  <DynamicActivity>.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
  *                  BPM Advanced.                               *
  ****************************************************************
  * PROBLEM DESCRIPTION: In Process Portal, the Process          *
  *                      Performance dashboard displays          *
  *                      "<Dynamic Activity>" as the label for   *
  *                      an activity created in an older         *
  *                      process application snapshot, whose     *
  *                      definition was deleted in a newer       *
  *                      snapshot.                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The Process Performance dashboard code attempted to look up the
  name of an activity (instance) from only the activity
  definitions present in the tip snapshot (in a Process Center
  environment) or the default snapshot (in a Process Server
  environment), using an internal activity identifier as the
  key, and assumed the activity was from a dynamic linked
  process if it could not find the activity definition in
  the snapshot, displaying the label <Dynamic Activity>.
  

Problem conclusion

• The activity name lookup code has been modified to search all
  snapshots for the matching activity definition, resolving the
  issue.
  
  An interim fix for Business Process Manager Version 8.0.1.0 has
  been published to Fix Central.  Please refer to the separate
  file that is automatically downloaded with the interim fix
  for prerequisite information and installation/uninstallation
  instructions.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP