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JR47726: CLICKING EXPOSED SERVICE IN PROCESS PORTAL LAUNCHES ARCHIVED SNAPSHOT INSTEAD OF ACTIVE SNAPSHOT

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APAR status

  • Closed as program error.

Error description

  • The problem is that in 8011, the BPD is started based on
    processAppId and bpdId.
    
    There is no track/snapshot passed on the start action that
    specifies which track's tip to execute.  When you start a BPD
    from a certain snapshot, the snapshotid is correctly passed.
    The TIP start problem was fixed in 8.5 by having Portal use the
    startURL from the exposed REST response.
    In both 8011 and 8500, the startURL appears correct in the
    REST response.
    In 8011, Portal is not using the startURL but should.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced.                               *
    ****************************************************************
    * PROBLEM DESCRIPTION: In Process Portal, clicking on an       *
    *                      exposed service can result in an        *
    *                      archived snapshot for the service       *
    *                      being launched instead of the active    *
    *                      snapshot.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The Process Portal code is not using the 'startURL' attribute
    returned by REST services against the query for exposed items.
    

Problem conclusion

  • Using the startURL attribute returned by REST services
    resolves the issue.
    
    An interim fix for Business Process Manager Version 8.0.1.1 has
    been published to Fix Central.  Please refer to the separate
    file that is automatically downloaded with the interim fix
    for prerequisite information and installation/uninstallation
    instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR47726

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-09-10

  • Closed date

    2013-10-31

  • Last modified date

    2013-10-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
07 January 2022