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JR47418: UNABLE TO RUN A TASK FROM SAVED SEARCH USING INTERNET EXPLORER

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APAR status

  • Closed as program error.

Error description

  • Description:
    
    Navigating to Saved Search page and clicking run task does not
    launch
    tasks if using Internet Explorer. Following error is seen in
    browser
    console:
    
    SCRIPT5022: Illegal state: already disconnected
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced on 8.0.1.0.                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: Navigating to Saved Search page and     *
    *                      clicking run task does not              *
    *                      launch tasks if using Internet          *
    *                      Explorer.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Navigating to Saved Search page and clicking run task does not
    launch tasks if using Internet Explorer. Clicking run button
    in IE causes IE to think that a page unload event is occuring
    which results in cometd being disconnected.
    

Problem conclusion

  • Modified the code to prevent IE from triggering page unload
    event.
    
    Fix is available on FixCentral.
    
    Install/Dependency information is available in the readme.txt
    on FixCentral. When the user goes to the download files page
    in FixCentral, the readme will be available with the fix
    package as a separate download.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR47418

  • Reported component name

    BPM EXPRESS

  • Reported component ID

    5725C9600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-05

  • Closed date

    2013-09-12

  • Last modified date

    2013-09-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM EXPRESS

  • Fixed component ID

    5725C9600

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 September 2013