JR47411: HUMAN SERVICE TRANSITION FROM ONE COACH TO ANOTHER ONE IS TAKING MUCH TIME WHEN HUMAN SERVICE HAS MUCH DATA.

Download Version 8.0.1 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 1 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When a Human Service transitions from one coach to another one
  the changes made by the user need to be calculated. This
  calculation was implemented inefficient. This was causing long
  wait times when the Human Service has much data.
  It takes 50 seconds to execute this coach component.  The delay
  is
  happening at this area based on what the javacore is telling
  us.
  
  at
  com/lombardisoftware/core/util/DeltaUtils.removeTree(DeltaUtils.
  java:317
  (Compiled Code))
   at
  com/lombardisoftware/core/util/DeltaUtils.compare(DeltaUtils.jav
  a:189(Co
  mpiled Code))
   at
  com/lombardisoftware/core/util/DeltaUtils.deltaCopy(DeltaUtils.j
  ava:103)
   at
  com/lombardisoftware/core/util/DeltaUtils.deltaCopy(DeltaUtils.j
  ava:90)
   at
  com/lombardisoftware/component/coachng/worker/CoachNGDataJSONHel
  per.upda
  teCoachData(CoachNGDataJSONHelper.java:106)
   at
  com/lombardisoftware/component/coachng/worker/CoachNGDataJSONHel
  per.upda
  teCoachData(CoachNGDataJSONHelper.java:41)
   at
  com/lombardisoftware/component/coachng/worker/CoachNGWorker.doJo
  bProcess
  WebData(CoachNGWorker.java:203)
   at
  com/lombardisoftware/component/common/worker/WebWorker.doJob(Web
  Worker.j
  ava:73)
  

Local fix

• n/a
  

Problem summary

• Problem Summary:
  When a Human Service is transitioning from one coach to another
  one the changes made by the user need to be
  calculated. This calculation was implemented inefficient. This
  was causing long wait times when the Human
  Service has much data.
  

Problem conclusion

• Problem Conclusion:
  The fix reimplements the compare algorithm using an efficient
  way.
  
  FIX AVAILABILITY:
  
  iFix for 8.0.1.1 is available on Fix Central, search for APAR
  JR47411 at http://www.ibm.com/support/fixcentral/
  
  Fix is also targetted for inclusion in next fixpack for BPM
  V8.0.1.2
  
  Fix is also targetted for inclusion in next fixpack for BPM
  V8.5.0.1
  
  When obtaining any of the above fixes, be sure to download the
  accompanying readme, for itself and any prerequisite fixes, and
  review them thorougly
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R801 PSY

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