JR47265: MULTIBYTE DATA CORRUPTED AFTER MAPPING THROUGH UCA

Download Version 8.0.1 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 1 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• If a message based UCA processes a message that is larger than
  1000 Bytes and contains multibyte characters, then these
  multibyte characters are replaced by question marks.
  

Local fix

• n/a
  

Problem summary

• Problem Description:
  If a message based UCA processes a message that is larger than
  1000 Bytes and contains multibyte characters, then these
  multibyte characters are replaced by question marks.
  
  Problem Summary:
  UCAs are scheduled via the EventManager. The UCA's messages are
  saved into a database field. If the message is
  shorter than 1000 characters, it is saved into a field of type
  VARCHAR, if it is longer, then it is saved into a BLOB.
  Before the message is saved into a BLOB, the String that holds
  the message is converted into a Byte Array. This
  conversion happens with the default encoding of the system,
  which is Cp1252 in case of windows. During this conversion,
  multibyte characters are lost.
  

Problem conclusion

• Problem Conclusion:
  The problem was fixed by prereq IFix JR46993. But there is a
  remaining rare scenario that is not covered by JR46993,
  where messages were still converted to a byte array using the
  default system encoding. This IFix resolves this problem.
  
  FIX AVAILABILITY:
  
  iFix for 8.0.1.0 is available on Fix Central, search for APAR
  JR47265 at http://www.ibm.com/support/fixcentral/
  
  iFix for 8.5.0.0 is available on Fix Central, search for APAR
  JR47265 at http://www.ibm.com/support/fixcentral/
  
  iFix for 8.0.1.1is available on Fix Central, search for APAR
  JR47265 at http://www.ibm.com/support/fixcentral/
  
  Fix is also targetted for inclusion in next fixpack for BPM
  V8.0.1.2
  
  Fix is also targetted for inclusion in next fixpack for BPM
  V8.5.0.1
  
  When obtaining any of the above fixes, be sure to download the
  accompanying readme, for itself and any prerequisite fixes, and
  review them thorougly
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R801 PSY

     UP

• R850 PSY

     UP