JR46428: REST API RETURNS 500 ERROR WHEN CLAIMING TASK

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When claiming a task using REST API via HTTP PUT request, the
    response
    returns with a 500 error. Although the request resulted in an
    error the
    task will still be claimed successfully. A similar error may be
    seen in
    the logs
    "org.apache.wink.common.internal.providers.entity.xml.AbstractJA
    XBProvid
    er
    getEntityToMarshal The ObjectFactory class for the
    com.ibm.bpm.rest.v1.data.task.TaskClaimResult class cannot be
    found or
    loaded.  Verify that a valid ObjectFactory class exists." A
    workaround
    is to use the REST UI Console to claim the task.
    

Local fix

  • na
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users utilizing REST API via HTTP request   *
    *                  to claim a task.                            *
    ****************************************************************
    * PROBLEM DESCRIPTION: When claiming a task using REST API,    *
    *                      it may result in a HTTP 500 error.      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    A HTTP 500 error may be returned when invoking the REST claim
    action API. Although the 500 error is seen, the state of the
    task will change from "STATE_READY" to "STATE_CLAIMED".
    Meaning the action actually succeeded, however, the response
    returned is not proper. The error occurs when "application/xml"
    is set in the request's "Accept" header.
    The following is a sample URL which may encounter the error
    when invoked:
    "http://localhost:9080/rest/bpm/wle/v1/task/208?action=claim"
    The following error may also be seen in the logs:
    "AbstractJAXBP E
    org.apache.wink.common.internal.providers.entity.xml.AbstractJAX
    BProvider getEntityToMarshal The ObjectFactory class for the
    com.ibm.bpm.rest.v1.data.task.TaskClaimResult class cannot be
    found or loaded.  Verify that a valid ObjectFactory class
    exists."
    

Problem conclusion

  • Code changes have been made to properly return a successful
    return code when the task is being claimed via HTTP request.
    An interim fix will be available on v8.0.1.0. The fix will be
    integrated into the next fix pack.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46428

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-24

  • Closed date

    2013-05-08

  • Last modified date

    2013-05-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP



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Document information


More support for:

IBM Business Process Manager Advanced

Software version:

8.0.1

Reference #:

JR46428

Modified date:

2013-05-08

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