JR46380: IDOC MANAGER FAILS TO START.

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APAR status

  • Closed as program error.

Error description

  • IDoc Manager service fails to start.  Here is what in the
    application event log:
    
    Error      3/20/2013 2:05:35 PM   Application Error
    1000      (100)     Faulting application dsidocmgr.exe, version
    6.5.0.1, time stamp 0x4c210345, faulting module ntdll.dll,
    version 6.0.6002.18541, time stamp 0x4ec3e3d5, exception code
    0xc0000005, fault offset 0x000677dd, process id 0x19a8,
    application start time
    0x01ce25a6485fdfbd.
    

Local fix

  • NA
    

Problem summary

  • IDOC Manager fails to start, with this error in the application
    event log:
    Error      3/20/2013 2:05:35 PM   Application Error
    1000      (100)     Faulting application dsidocmgr.exe, version
    6.5.0.1, time stamp 0x4c210345, faulting module ntdll.dll,
    version 6.0.6002.18541, time stamp 0x4ec3e3d5, exception code
    0xc0000005, fault offset 0x000677dd, process id 0x19a8,
    application start time
    

Problem conclusion

  • The issues occured because of a memory error if a SAP Connection
     name exceeds 18 characters.
    Code fix - allow a Connection Name longer than 18
    characters.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46380

  • Reported component name

    IS PACK FOR SAP

  • Reported component ID

    5724Q5500

  • Reported release

    650

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-18

  • Closed date

    2013-05-16

  • Last modified date

    2013-05-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IS PACK FOR SAP

  • Fixed component ID

    5724Q5500

Applicable component levels

  • R650 PSY

       UP

  • R700 PSY

       UP



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Document information


More support for:

InfoSphere DataStage
DataStage Pack for SAP R/3

Software version:

6.5.0

Reference #:

JR46380

Modified date:

2013-05-16

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