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JR46269: WHEN LOGGING OUT FROM PROCESS PORTAL, CREDENTIAL PROMPT IS DISPLAYED UNEXPECTEDLY

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APAR status

  • Closed as program error.

Error description

  • When a user logs off from the Process Portal interface, a
    WLERESTAPI credential pop-up box may be displayed.  The timing
    of operations influences whether the credential prompt is
    displayed.  As a result, the credential prompt may not be
    displayed on every Process Portal log off operation.  This
    credential prompt that is concurrent with the Process Portal log
     off is extraneous.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced on 8.0.1.0                     *
    ****************************************************************
    * PROBLEM DESCRIPTION: When logging out from Process           *
    *                      Portals, users will often get           *
    *                      prompted for security creditials        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    This problem is caused by not disconnecting from the cometd
    server (used for background updates) before logging out.
    

Problem conclusion

  • The fix was to disconnect from the cometd server before
    logging out.
    
    Fix is superseded by APAR JR46511. APAR JR46511
    is available on FixCentral. Please refer to the separate
    readme file that is automatically downloaded with the interim
    fix for prerequisite information and
    installation/uninstallation instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46269

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-09

  • Closed date

    2013-06-27

  • Last modified date

    2013-06-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
07 January 2022