JR46198: PCS5920E SEEN WHEN STARTING CSWIN FROM COMMAND LINE BUT NOT WHEN USING NODE OPS TOOL

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Communications Server for Windows, Version 6.4
    ----------------------------------------------
    When using CSSTART command line tool to start the CSWIN node,
    error message PCS5920E "The Hot Standby call to the Windows
    function OpenFileMapping failed" is recorded. This does not
    occur when using the Node Operations graphical tool to start
    the node. This may occur even if the Hot Standby function is
    not configured.
    

Local fix

  • Use Node Ops to start the node.
    

Problem summary

  • USERS AFFECTED: All
    
    PROBLEM DESCRIPTION:
    PCS5920E "The Hot Standby call to the Windows function
    OpenFileMapping failed".
    
    PROBLEM SUMMARY:
    This error occurs if the RAPISERVER service is not running.
    The RAPISERVER service is necessary for the proper functioning
    of CSWIN. The Windows application event log records a failure
    starting the RAPISERVER service.
    

Problem conclusion

  • The Hot Standby module has been corrected to ensure that the
    RAPISERVER service ets started properly.
    

Temporary fix

  • hotstby.dll
    

Comments

APAR Information

  • APAR number

    JR46198

  • Reported component name

    COMM SERV NT 6.

  • Reported component ID

    5639F2503

  • Reported release

    613

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-02

  • Closed date

    2013-04-02

  • Last modified date

    2013-04-02

  • APAR is sysrouted FROM one or more of the following:

    JR39438

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COMM SERV NT 6.

  • Fixed component ID

    5639F2503

Applicable component levels

  • R613 PSY

       



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Document information


More support for:

Communications Server for Windows

Software version:

613

Reference #:

JR46198

Modified date:

2013-04-02

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