JR46082: CMVC 228057 - When faceting, zero results are returned after having selected a particular facet which has a special character

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • To those who use the Madisons store and relying on the metadata
    encoded string for keeping the search context. When you select a
     facet and then another, there's no results. A facet value of
    say: 3GB" seems to have this problem. After selecting this
    facet, there's search results, but selecting another yields zero
     results.
    

Local fix

Problem summary

  • USERS AFFECTED:
    Madisons V1 site users
    
    PROBLEM ABSTRACT:
    When faceting, zero results are returned after having selected a
    particular facet which has a special character
    
    BUSINESS IMPACT:
    No results for certain facet results
    
    RECOMMENDATION:
    

Problem conclusion

  • The special character is escaped for processing at runtime. The
    escape character '\' needs to be removed when returning the
    results to the browser.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46082

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-21

  • Closed date

    2013-05-14

  • Last modified date

    2013-05-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP



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Document information


More support for:

WebSphere Commerce Enterprise

Software version:

7.0

Reference #:

JR46082

Modified date:

2013-05-14

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