Direct links to fixes
APAR status
Closed as program error.
Error description
When the error queue is viewed in the Performance Admin Console, if a message from the RepresentationManager component is present in the queue, no errors will be displayed; instead, an error message similar to the following is displayed (some content omitted here): Error Information An error occurred while trying to browse the error queue. Exception Message com.lombardisoftware.server.ejb.tracking.RepresentationManagerMe ssage incompatible with com.lombardisoftware.server.tracking.loader.LoaderStrategy Stack Trace com.lombardisoftware.client.delegate.BusinessDelegateException: com.lombardisoftware.server.ejb.tracking.RepresentationManagerMe ssage incompatible with com.lombardisoftware.server.tracking.loader.LoaderStrategy at com.lombardisoftware.client.delegate.BusinessDelegateException.a sBusines sDelegateException(BusinessDelegateException.java:41) at com.lombardisoftware.client.delegate.common.WebsphereDelegateHel per.doAs CurrentSubjectContextSensitive(WebsphereDelegateHelper.java:177) at com.lombardisoftware.client.delegate.QueueManagerDelegateDefault .browseE rrorQueue(QueueManagerDelegateDefault.java:121) at com.lombardisoftware.web.performanceserver.action.BrowseErrorQue ueAction .browseQueue(BrowseErrorQueueAction.java:16) at com.lombardisoftware.web.performanceserver.action.BrowseQueueAct ion.exec ute(BrowseQueueAction.java:78) ... Caused by: com.lombardisoftware.core.TeamWorksException: com.lombardisoftware.server.ejb.tracking.RepresentationManagerMe ssage incompatible with com.lombardisoftware.server.tracking.loader.LoaderStrategy at com.lombardisoftware.core.TeamWorksException.asTeamWorksExceptio n(TeamWo rksException.java:136) at com.lombardisoftware.server.ejb.EjbServerUtils.handleEjbCall(Ejb ServerUt ils.java:96) at com.lombardisoftware.server.ejb.tracking.QueueManagerBean.handle EjbCall( QueueManagerBean.java:50) at com.lombardisoftware.server.ejb.tracking.QueueManagerBean.browse ErrorQue ue(QueueManagerBean.java:56) at com.lombardisoftware.server.ejb.tracking.EJSRemoteStatelessQueue Manager_ 55f42a7e.browseErrorQueue(Unknown Source) at com.lombardisoftware.server.ejb.tracking._QueueManager_Stub.brow seErrorQ ueue(_QueueManager_Stub.java:274) at com.lombardisoftware.client.delegate.QueueManagerDelegateDefault $1.run(Q ueueManagerDelegateDefault.java:124) at java.security.AccessController.doPrivileged(AccessController.jav a:280) at com.lombardisoftware.client.delegate.common.WebsphereDelegateHel per.doAs CurrentSubjectContextSensitive(WebsphereDelegateHelper.java:175) ... 40 more Caused by: java.lang.ClassCastException: com.lombardisoftware.server.ejb.tracking.RepresentationManagerMe ssage incompatible with com.lombardisoftware.server.tracking.loader.LoaderStrategy at com.lombardisoftware.server.tracking.queue.LoaderQueue.getQueued Message( LoaderQueue.java:125) at com.lombardisoftware.server.queue.RecordQueue$LastPageMessagePro cessor.p rocessMessage(RecordQueue.java:573) at com.lombardisoftware.server.queue.RecordQueue$SpecificPageMessag eProcess or.processMessage(RecordQueue.java:615) at com.lombardisoftware.server.queue.RecordQueue.browseMessages(Rec ordQueue .java:427) at com.lombardisoftware.server.queue.RecordQueue.browseMessages(Rec ordQueue .java:494) at com.lombardisoftware.server.tracking.queue.LoaderQueue.browseErr ors(Load erQueue.java:97) at com.lombardisoftware.server.ejb.tracking.QueueManagerCore.browse ErrorQue ue(QueueManagerCore.java:41) ...
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced Version 8.0.1.0. * **************************************************************** * PROBLEM DESCRIPTION: When the error queue is viewed in the * * Performance Admin Console, if a * * message from the * * RepresentationManager component is * * present in the queue, no errors will * * be displayed; instead, an error * * message * * similar to the following is displayed * * (some content omitted here): * * Exception Message * * com.lombardisoftware.server.ejb.trackin * * g.RepresentationManagerMessage * * incompatible with * * hcom.lombardisoftware.server.trackin * * g.loader.LoaderStrategy * * Stack Trace * * com.lombardisoftware.client.delegate.Bu * * sinessDelegateException: * * com.lombardisoftware.server.ejb.trackin * * g.RepresentationManagerMessage * * incompatible with * * com.lombardisoftware.server.tracking.lo * * ader.LoaderStrategy * * at * * com.lombardisoftware.client.delegate.Bu * * sinessDelegateException.asBusinessDeleg * * ateException(BusinessDelegateException. * * java:41) * * at * * com.lombardisoftware.client.delegate.co * * mmon.WebsphereDelegateHelper.doAsCurren * * tSubjectContextSensitive(WebsphereDeleg * * ateHelper.java:177) * * at * * com.lombardisoftware.client.delegate.Qu * * eueManagerDelegateDefault * * .browseErrorQueue(QueueManagerDelegateD * * efault.java:121) * * at * * com.lombardisoftware.web.performanceser * * ver.action.BrowseErrorQue * * ueAction.browseQueue(BrowseErrorQueueAc * * tion.java:16) * * at * * com.lombardisoftware.web.performanceser * * ver.action.BrowseQueueAct * * ion.execute(BrowseQueueAction.java:78) * * ... * * Caused by: * * com.lombardisoftware.core.TeamWorksExce * * ption: * * com.lombardisoftware.server.ejb.trackin * * g.RepresentationManagerMe * * ssage incompatible with * * com.lombardisoftware.server.tracking.lo * * ader.LoaderStrategy * * at * * com.lombardisoftware.core.TeamWorksExce * * ption.asTeamWorksExceptio * * n(TeamWorksException.java:136) * * at * * com.lombardisoftware.server.ejb.EjbServ * * erUtils.handleEjbCall(Ejb * * ServerUtils.java:96) * * at * * com.lombardisoftware.server.ejb.trackin * * g.QueueManagerBean.handle * * EjbCall(QueueManagerBean.java:50) * * at * * com.lombardisoftware.server.ejb.trackin * * g.QueueManagerBean.browse * * ErrorQueue(QueueManagerBean.java:56) * * at * * com.lombardisoftware.server.ejb.trackin * * g.EJSRemoteStatelessQueue * * Manager_55f42a7e.browseErrorQueue(Unkno * * wn Source) * * at * * com.lombardisoftware.server.ejb.trackin * * g._QueueManager_Stub.brow * * seErrorQueue(_QueueManager_Stub.java:27 * * 4) * * at * * com.lombardisoftware.client.delegate.Qu * * eueManagerDelegateDefault * * $1.run(QueueManagerDelegateDefault.java * * :124) * * at * * java.security.AccessController.doPrivil * * eged(AccessController.jav * * a:280) * * at * * com.lombardisoftware.client.delegate.co * * mmon.WebsphereDelegateHel * * per.doAsCurrentSubjectContextSensitive( * * WebsphereDelegateHelper.j * * ava:175) * * ... 40 more * * Caused by: * * java.lang.ClassCastException: * * com.lombardisoftware.server.ejb.trackin * * g.RepresentationManagerMe * * ssage incompatible with * * com.lombardisoftware.server.tracking.lo * * ader.LoaderStrategy * * at * * com.lombardisoftware.server.tracking.qu * * eue.LoaderQueue.getQueuedMessage(Loader * * Queue.java:125) * * at * * com.lombardisoftware.server.queue.Recor * * dQueue$LastPageMessageProcessor.process * * Message(RecordQueue.java:573) * * at * * com.lombardisoftware.server.queue.Recor * * dQueue$SpecificPageMessageProcessor.pro * * cessMessage(RecordQueue.java:615) * * at * * com.lombardisoftware.server.queue.Recor * * dQueue.browseMessages(RecordQueue.java: * * 427) * * at * * com.lombardisoftware.server.queue.Recor * * dQueue.browseMessages(RecordQueue.java: * * 494) * * at * * com.lombardisoftware.server.tracking.qu * * eue.LoaderQueue.browseErrors(LoaderQueu * * e.java:97) * * at * * com.lombardisoftware.server.ejb.trackin * * g.QueueManagerCore.browseErrorQueue(Que * * ueManagerCore.java:41) * * ... * **************************************************************** * RECOMMENDATION: * **************************************************************** The code that reads messages from the error queue was assuming that all messages were LoaderStrategy messages, and not accounting for the possible presence of RepresentationManager messages.
Problem conclusion
The code was modified to check for RepresentationManager and LoaderStrategy messages and accordingly generate output with the correct description for display. An interim fix for Business Process Manager Version 8.0.1.0 has been published to Fix Central. Please refer to the separate file that is automatically downloaded with the interim fix for prerequisite information and installation/uninstallation instructions.
Temporary fix
Comments
APAR Information
APAR number
JR45952
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-03-06
Closed date
2013-04-23
Last modified date
2013-04-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 January 2022