JR45527: E-MAIL ALERT FAILS WHEN CONFIGURED E-MAIL ADDRESS MAPS TO MULTIPLE USERS

IBM Business Monitor V8.0.1 Fix Pack 2 (8.0.1.2)
IBM Business Monitor V7.5.1 Fix Pack 2 (7.5.1.2)

APAR status

• Closed as fixed if next.

Error description

• If the e-mail address specified in the configuration of an
  e-mail alert is mapped to multiple users in the configured user
  repository (stand-alone LDAP or federated repository), e-mail
  for an actual alert notification will fail to be delivered to
  any of the users with that e-mail address.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of IBM Business Monitor.              *
  ****************************************************************
  * PROBLEM DESCRIPTION: If the e-mail address specified in      *
  *                      the configuration of an e-mail alert    *
  *                      is mapped to multiple users in the      *
  *                      configured user repository              *
  *                      (stand-alone LDAP or federated          *
  *                      repository), e-mail for an actual       *
  *                      alert notification will fail to be      *
  *                      delivered to any of the users with      *
  *                      that e-mail address.                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Validation of e-mail addresses does not correctly account for
  the possibility that multiple user entries may be returned by
  the configured user repository in response to a query of the
  repository, as opposed to only a single user entry.
  This issue will be addressed in a future maintenance release
  of IBM Business Monitor.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R750 PSY

     UP