JR45108: BLANK BUSINESS SPACE IS DISPLAYED AFTER UPGRADING FROM BPM 8.0.0 to 8.0.1 WITH ACTIVE USERS

Version 8.0.1 Fix Pack 1 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• After upgrading from a Business Process Manager 8.0.0.0 system
  with active users to Business Process Manager 8.0.1.0,
  Business Space page loading fails with a blank screen and
  there are JavaScript errors.
  
  In some cases, the following error may be included in a
  SystemOut.log file (for the Web cluster if a Remote Messaging,
  Remote Support, and Web topology pattern is being used):
  com.ibm.ws.webcontainer.filter.FilterInstanceWrapper doFilter
  SRVE8109W: Uncaught exception thrown by filter CachingFilter:
  java.io.FileNotFoundException: SRVE0190E: File not found:
  /socialPortal/system.js
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard,         *
  *                  and BPM Advanced.                           *
  ****************************************************************
  * PROBLEM DESCRIPTION: The Business Space page displays as a   *
  *                      blank screen after upgrading a          *
  *                      Business Process Manager 8.0.0.0        *
  *                      system with active users to the         *
  *                      Business Process Manager 8.0.1.0        *
  *                      version.                                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  In Business Process Manager 8.0.0.0, Process Portal began
  using a Business Space theme as the primary interface for the
  end user.  This was changed in Business Process Manager
  8.0.1.0 to use a stand-alone JSP, but the Business Space
  WebDAV capabilities are still used for the Process Portal
  theme.  The issue was encountered because of redirection logic
  for the /BusinessSpace URL that was included for users that
  had logged in when using the 8.0.0.0 version and later log in
  when using the 8.0.1.0 version.  Unnecessary code related to
  the redirection logic and subsequent changes to a JavaScript
  library led to the JavaScript errors.
  

Problem conclusion

• The problem was fixed by removing unnecessary code related to
  redirection so that a simplified redirection page is stored in
  WebDAV.  As a result of this simplification, the JavaScript
  library that was previously referenced is no longer referenced.
  
  The fix ensures that users are properly redirected to the new
  Process Portal address for 8.0.1.0 if the address is
  originally entered as /mum/enabler rather than the Process
  Portal location of /ProcessPortal/jsp/index.jsp.  If the
  Advanced edition is used, the fix makes it possible to display
  the Business Space interface.
  
  An 8.0.1.0 interim fix for JR45108 is available from Fix
  Central.  Fix application instructions are also available when
  obtaining the interim fix from Fix Central.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUSINESS SPACE

• Fixed component ID

  AIMBUSSPC

Applicable component levels

• R750 PSY

     UP