Fixes are available
APAR status
Closed as program error.
Error description
In the My Team Performance scoreboard, when all tasks for managed groups/users are completed or there are no active tasks for managed groups/users, the Team Performance chart in the My Team Performance dashboard is empty.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced. * **************************************************************** * PROBLEM DESCRIPTION: In the My Team Performance * * scoreboard, when all tasks for managed * * groups/users are completed or there * * are no active tasks for managed * * groups/users, the Team Performance * * chart in the My Team Performance * * dashboard is empty. * **************************************************************** * RECOMMENDATION: * **************************************************************** Code to retrieve tasks for the Team Performance chart only queried the database for active tasks.
Problem conclusion
A new database query has been added to retrieve the completed tasks for managed groups/users. This query is invoked when there are no active tasks for managed groups/users. The fix for this issue is contained in the interim fix for Business Process Manager Version 8.0.1.0 for APAR JR45101 (http://www.ibm.com/support/docview.wss?uid=swg1JR45101). This interim fix is available on Fix Central. Please refer to the separate file that is automatically downloaded with the interim fix for prerequisite information and installation/uninstallation instructions.
Temporary fix
Comments
APAR Information
APAR number
JR45100
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-12-11
Closed date
2013-03-29
Last modified date
2013-03-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
11 October 2021