JR45099: CMVC 225554 - SESSION FROM SELECT TARGET IN MANAGEMENT CENTER CAN NOT BE PERSISTED AFTER TIMEOUT

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APAR status

  • Closed as program error.

Error description

  • 1. Logon to Management Center
    2. Open Catalog tab.
    3. Select store
    4. Select 'Sales Catalog Categories' in the Explorer View Filter
    drop down
    4. Navigate to a category
    5. Wait for the application time out. ( when this happens if
    user tries to access the application, the logon window will pop
    up )
    6. Logon back to Management Center
    7. The Explorer View Filter drop down shows the Master Catalog
    Categories instead of Sales Catalog Categories
    

Local fix

Problem summary

  • USERS AFFECTED:
    Any user who is trying to use the Management Center
    
    PROBLEM ABSTRACT:
    The session from Explorer View Filter drop down in Management
    Center is not persisted after time-out
    
    BUSINESS IMPACT:
    Given that the Sales Catalog gets reset to Master catalog, user
    has to re-select the Sales Catalog option for further operations
    
    RECOMMENDATION:
    

Problem conclusion

  • Change the way that Management Center refreshes context
    variables. Trigger context variable refresh when the logon Id
    changes instead of when the identity Id token changes to resolve
    the issue.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR45099

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-11

  • Closed date

    2013-01-09

  • Last modified date

    2013-01-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP



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Document information


More support for:

WebSphere Commerce Enterprise

Software version:

7.0

Reference #:

JR45099

Modified date:

2013-01-09

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