JR45099: CMVC 225554 - SESSION FROM SELECT TARGET IN MANAGEMENT CENTER CAN NOT BE PERSISTED AFTER TIMEOUT

APAR status

• Closed as program error.

Error description

• 1. Logon to Management Center
  2. Open Catalog tab.
  3. Select store
  4. Select 'Sales Catalog Categories' in the Explorer View Filter
  drop down
  4. Navigate to a category
  5. Wait for the application time out. ( when this happens if
  user tries to access the application, the logon window will pop
  up )
  6. Logon back to Management Center
  7. The Explorer View Filter drop down shows the Master Catalog
  Categories instead of Sales Catalog Categories
  

Local fix

Problem summary

• USERS AFFECTED:
  Any user who is trying to use the Management Center
  
  PROBLEM ABSTRACT:
  The session from Explorer View Filter drop down in Management
  Center is not persisted after time-out
  
  BUSINESS IMPACT:
  Given that the Sales Catalog gets reset to Master catalog, user
  has to re-select the Sales Catalog option for further operations
  
  RECOMMENDATION:
  

Problem conclusion

• Change the way that Management Center refreshes context
  variables. Trigger context variable refresh when the logon Id
  changes instead of when the identity Id token changes to resolve
  the issue.
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP