JR45008: CMVC 225413 - TO AVOID FREEGIFT ITEM ACCUMULATION IN SHOPPING CART

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When multiple "free gift" promotions are applied to an order,
    but one of the free gifts is out of stock, the other free gifts
    will continually add to cart on each time the shopping cart page
    refreshes (OrderCalculateCmd is called)
    

Local fix

  • Monitor inventory manually, and prevent it from being out of
    stock
    

Problem summary

  • USERS AFFECTED:
    WC v7 users who are using multiple free gift promotions that can
    be applied to a single order
    
    PROBLEM ABSTRACT:
    Multiple "free gift" promotions do not behave as expected when
    one of the free gift items is out of stock (0 inventory)
    
    BUSINESS IMPACT:
    Not able to set up multiple free gift promotion on same order
    
    RECOMMENDATION:
    

Problem conclusion

  • Ensure the prepare flag for the normal free gift item is update
    to auto_added successfully.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR45008

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    YesSpecatt / Pervasive

  • Submitted date

    2012-12-04

  • Closed date

    2012-12-21

  • Last modified date

    2012-12-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP



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Document information


More support for:

WebSphere Commerce Enterprise

Software version:

7.0

Reference #:

JR45008

Modified date:

2012-12-21

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