Direct links to fixes
APAR status
Closed as program error.
Error description
With a free shipping promotion, selecting a shipping method that results in an actual cost (ie: non-$0 cost), then pressing back to return to the previous page (the shopping cart page), the discount & total amount changes with incorrect value.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce v7.0 customers who use a Madisons based starter store PROBLEM ABSTRACT: Shopping cart page order totals are confusing when a shopper has a shipping promotion and has come back from proceeding to checkout previously on the same order. BUSINESS IMPACT: Incorrect order totals are being shown to the shopper on certain scenario RECOMMENDATION:
Problem conclusion
Update the shopping cart display order totals section to accurately show totals without considering shipping because this screen does not deal with shipping, tax totals. It is just a view of order subtotal with order level discounts. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR44936
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-29
Closed date
2013-01-21
Last modified date
2013-01-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
21 January 2013