A fix is available
Closed as program error.
The SendMarketingTriggers scheduled job fails with a transaction timeout when processing a large number of entries in the DMTRIGSND database table. A large number of entries in the DMTRIGSND occurs when there are a lot of customers participating in dialog activities with Customer Places Order, Customer Registers, and Wait triggers. As a result of the transaction timeout, many dialog activity triggers are not processed.
USERS AFFECTED: WebSphere Commerce users on v7.0 using Management Center dialog activities PROBLEM ABSTRACT: The SendMarketingTriggers scheduled job fails with a transaction timeout. BUSINESS IMPACT: Prevents customers from successfully participating in dialog activities. RECOMMENDATION:
The SendMarketingTriggers scheduled job was changed to better handle the case of a large number of entries in the DMTRIGSND database table. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Reported component name
WC BUS EDITION
Reported component ID
Last modified date
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fixed component name
WC BUS EDITION
Fixed component ID
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