A fix is available
APAR status
Closed as program error.
Error description
This APAR is to address a performance problem resulting on account of multiple DB queries made when a snapshot is exported. The similar PO Types need to be grouped and queried together to achieve performance.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: IBM BPM users who export snapshots. * **************************************************************** * PROBLEM DESCRIPTION: A performance problem resulting on * * account of multiple DB queries made * * when a snapshot is exported. * * Customer may see Process Center became * * unresponsive, exports in the process * * center console failing, SQL -911 * * exception in logs. * * Java cores indicate threads "blocked" * * trying to communicate with dmgr. * * Dmgr java core indicates it is idle. * **************************************************************** * RECOMMENDATION: * **************************************************************** The issue was addressed by grouping and querying the similar PO types together to improve performance.
Problem conclusion
This fix solves the performance issue while exporting snapshots. The iFix is available on FixCentral. Install/Dependency information is available in the 7.5.1.0-WS-BPM-IFJR44074-Readme.txt on FixCentral. When the user goes to the download files page in FixCentral, the readme will be available with the fix package as a separate download.
Temporary fix
Comments
APAR Information
APAR number
JR44074
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-09-12
Closed date
2012-12-03
Last modified date
2012-12-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
03 December 2012