A fix is available
APAR status
Closed as program error.
Error description
Enhancements to the messages for upgrade7x output, which will empower customer to troubleshoot them self and avoid opening PMRs . 1. Prompt for customer to backup the database is not visible if the windows buffer width is long . Customer will assume code is doing something and wait for a long time .. Format the exist text by to adding <LF><CR> to limit each line to 80 columns . +++++++++++++ 2. Good to see upgrade7x logs are now saved under <porfile>/logs wiht the timestamp ! very nice :) This will help collect all the logs at the same time for analysis. C:\IBM\BPM75\profiles\TProcSrv02\logs\upgrade_7x_Sat-Sep-08-22.3 4.57-PDT-2012_0.log Since the old customer and L2 are not aware of the change in log location, they will be wondering where did the logs go ? Best to print the location of the log as soon as the customer responds with the yes to the above question. So even if the command hangs or they think it is hung, customers can check the progress or find the root-cause of the problem .. Sample : Like to see the following printed to the command window so uese of the utility is aware where to find detailed logs. upgrade 7x Logged to C:\IBM\BPM75\profiles\TProcSrv02\logs\upgrade_7x_Sat-Sep-08-22.3 4.57-PDT-2012_0.log Also open ID defect to update the information center or I can add a comment in the IDOC .. ++++++++++ 3. Can you print the actual command used by the customer in the log. We get only the logs from the customer and we have to go back and ask the customer what command they actually used. Generally we will get logs from multiple attempts. Undestnding command used by the customer will provide hints on the root-cause of the problem. +++++++++++ 4. Can we print to the screen and in the log where are we looking for the database information ? Still the static dbDesign file ? 98database.xml file or the datasource.xml file ? Where are we looking for the database information in 7511 ? Good to see the upgrade7x is validating (make sure nodeName server names are correct) all the options before running the command. Sep 9, 2012 12:11:46 AM WARNING: com.lombardisoftware.ant.JULDefaultLogger - Process server configuration can't be found under C:\IBM\BPM75\profiles\TProcSrv02\config\cells\richmandNode12Cell \nodes/TestNode1/servers/TestEnv.AppTarget.0/process-center(or process-server) If the database information is wrong there is no good msg indicating where are we looking for the information .. Sample: Print following to both to command window and also in the log Process server configuration found under C:\IBM\BPM75\profiles\TProcSrv02\config\cells\richmandNode12Cell \nodes/TestNode1/servers/TestEnv.AppTarget.0/process-center(or process-server) ++++++++++++++++ 5. Finally the 20,000 lines of classloader information over shadow any useful information in the log since tracing with "FINE" .. Not sure if you can somehow suppress these " class net.sf.antcontrib.property.PathToFileSet loaded from parent loader (parentFirst) msgs .. One of the reason the PMR get opened is because administrator can not easily find the useful , relevant information in the log while quick scan . It is ok if we can not suppress the classloader msges , add some empty lines between ANT tasks ,, or a big line or something , so it make it easier to read the logs to determine were the task begins and ends .
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced on 7.5.1.1 * **************************************************************** * PROBLEM DESCRIPTION: Lack of logging when running * * upgrade7x command. * **************************************************************** * RECOMMENDATION: * **************************************************************** Better logging requested to help with analysis and troubleshooting issues that might arise from using upgrade7x command.
Problem conclusion
Logging improved for upgrade7x command.
Temporary fix
Comments
APAR Information
APAR number
JR44038
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-09-10
Closed date
2013-09-24
Last modified date
2013-09-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 October 2021