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JR43430: JR43430 - PREVENT TRANSACTION FROM BECOMING CORRUPTED IF GENERICAPPLICATIONERRORXML.JSP IS MISSING

Fixes are available

WebSphere Commerce Version 7.0.0.7 Fix Pack
JR47295 - WebSphere Commerce Search cumulative Interim Fix in V7.0 Fix Pack 6
JR43430:CORRECT SCENARIOS THAT LEAD TO REQUESTS NOT FINALIZING THE TRANSACTIONS

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APAR status

  • Closed as program error.

Error description

  • This iFix corrects multiple scenarios that could lead to a
server request not completing a Global Transaction. Transactions
are then left in an invalid state.
When this issue is experienced by a thread performing MQ
processing, the dispatcher or the worker thread is unable to
continue processing incoming messages.
A restart is required to resolve the problem.

The following APAR is included with this Fix:
JR43306 Ensure the global transaction is rolled back even when
TransactionCache.transactionNotify fails.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce users running v7.0.  In particular, this
issue has been reported by users who have integrated WebSphere
Commerce with WebSphere MQ.

PROBLEM ABSTRACT:
Certain scenarios may leave requests unable to finalize the
transaction

BUSINESS IMPACT:
WebSphere Commerce is unable to process incoming messages. Web
channel requests can be affected as well.

RECOMMENDATION:

    



Problem conclusion


    

  • The transaction management logic has been updated to ensure the
transaction is either committed or rolled back.


-------------------------------------------------------------
The latest available maintenance information can be obtained
from the Recommended Fixes for WebSphere Commerce technote:
http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR43430
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    YesSpecatt / Pervasive
    • 

  • Submitted date
    2012-07-13
    • 

  • Closed date
    2012-11-26
    • 

  • Last modified date
    2014-08-18
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            18 August 2014
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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