Fixes are available
APAR status
Closed as program error.
Error description
This iFix corrects multiple scenarios that could lead to a server request not completing a Global Transaction. Transactions are then left in an invalid state. When this issue is experienced by a thread performing MQ processing, the dispatcher or the worker thread is unable to continue processing incoming messages. A restart is required to resolve the problem. The following APAR is included with this Fix: JR43306 Ensure the global transaction is rolled back even when TransactionCache.transactionNotify fails.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce users running v7.0. In particular, this issue has been reported by users who have integrated WebSphere Commerce with WebSphere MQ. PROBLEM ABSTRACT: Certain scenarios may leave requests unable to finalize the transaction BUSINESS IMPACT: WebSphere Commerce is unable to process incoming messages. Web channel requests can be affected as well. RECOMMENDATION:
Problem conclusion
The transaction management logic has been updated to ensure the transaction is either committed or rolled back. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR43430
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Pervasive
Submitted date
2012-07-13
Closed date
2012-11-26
Last modified date
2014-08-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
18 August 2014