JR43190: THE PROCESS OF STOPPING A SNAPSHOT/APP REMAINS STUCK.

Version 7.5.1 Fix Pack 1 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• The process of stopping a snapshot/app remains stuck. After
  clicking "Stop" for a given snapshot the process admin console
  keeps displaying "Stopping" for the snapshot endlessly
  . This state remains even after restarting the
  server which prevents me from undeploying the snapshot (or
  activating again).
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  ALL                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION: The process of stopping a               *
  *                      snapshot/app remains stuck. After       *
  *                      clicking "Stop" for a given snapshot    *
  *                      the process admin console               *
  *                      keeps displaying "Stopping" for the     *
  *                      snapshot endlessly. This state          *
  *                      remains even after restarting the       *
  *                      server which prevents me from           *
  *                      undeploying the snapshot (or            *
  *                      activating again).                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The process of stopping a snapshot/app remains stuck. After
  clicking "Stop" for a given snapshot the process admin console
  keeps displaying "Stopping" for the snapshot endlessly. This
  state remains even after restarting the server which prevents
  me from undeploying the snapshot (or activating again).
  

Problem conclusion

• Applying JR43190 fixes the problem.
  
  The Install/Dependency information is available in the
  readme.txt on FixCentral.
  
  When the user goes to the download files page in FixCentral the
  readme will be available with the fix package as a seperate
  download.
  
  Note:
  After applying this fix, the Process Applications that were
  showing "Stopping" status will show a blank status and the
  applications will need to be stopped again using the stop
  button.
  After a server restart it causes the BLA to automatically
  start back and hence the application that was stopped will
  return to stopping state.
  To change the behavior post restart, please apply JR44282.
  See JR44282 for more details.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R750 PSY

     UP