JR42220: FOR MY TEAM PERFORMANCE SCOREBOARD, TEAM FILTER DOES NOT WORK PROPERLY IF A USER IS IN MULTIPLE GROUPS

Version 7.5.1 Fix Pack 1 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In the My Team Performance scoreboard, a team filter will fail
  to work
  correctly in a scenario where a user in a group specified in
  the filter
  is also in at least one group not specified in the filter.
  
  One example scenario is demonstrated by the following test case:
  
  1. Create the following user/group structure in the ProcessAdmin
  console:
  - Group1
      Bob
  
  - Group2 (Team Manager: Group1)
      Mark
  
  - Group3 (Team Manager: Group1)
      Sally
      Mark
  
  2. Create a new process app.
  3. Create 3 participant groups, group_1, group_2, group_3 and
  add
  the corresponding group from step 1.
  4. Create a BPD.
  5. Create 3 lanes and assign each group to 1 of the 3 lanes.
  6. Create a human service in each of the 3 lanes.
  7. Connect the service in group_1's lane to a split and connect
  the
  split to the service in the other 2 groups' lanes.
  8. Merge group_1 and group_2 service and connect it to end.
  9. Run the BPD 3 times.
  10. Log in to the portal as Bob and complete one of the tasks.
  11. Go to My Team Performance and try to filter by group2.  The
  task
  list shows tasks for both group2 and group3, instead of only
  the tasks
  for group2.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard and BPM  *
  *                  Advanced.                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION: For My Team Performance Scoreboard,     *
  *                      team filter does not work properly if   *
  *                      a user is in multiple groups            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  In the My Team Performance scoreboard, a team filter will fail
  to work correctly in a scenario where a user in a group
  specified in the filter is also in at least one group not
  specified in the filter.
  One example scenario is demonstrated by the following test
  case:
  1. Create the following user/group structure in the
  ProcessAdmin
  console:
  - Group1
  Bob
  - Group2 (Team Manager: Group1)
  Mark
  - Group3 (Team Manager: Group1)
  Sally
  Mark
  2. Create a new process app.
  3. Create 3 participant groups, group_1, group_2, group_3 and
  add the corresponding group from step 1.
  4. Create a BPD.
  5. Create 3 lanes and assign each group to 1 of the 3 lanes.
  6. Create a human service in each of the 3 lanes.
  7. Connect the service in group_1's lane to a split and connect
  the split to the service in the other 2 groups' lanes.
  8. Merge group_1 and group_2 service and connect it to end.
  9. Run the BPD 3 times.
  10. Log in to the portal as Bob and complete one of the tasks.
  11. Go to My Team Performance and try to filter by group2.  The
  task list shows tasks for both group2 and group3, instead of
  only the tasks for group2.
  

Problem conclusion

• The problem was fixed in Process Portal.
  
  Interim fixes for Business Process Manager Version 7.5.0.1
  and Version 7.5.1.0 have been published to Fix Central.
  Please refer to the separate file that is automatically
  downloaded with each interim fix for prerequisite information
  and installation/uninstallation instructions.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R750 PSY

     UP