JR41924: In Process Portal when using IE 8 and doing a search, Screen scrolls automatically to the left.

APAR status

• Closed as program error.

Error description

• In Process Portal when using IE 8 and doing a search, Screen
  scrolls automatically to the left.
  
  To reproduce the problem:
  Login to Process Portal (Use IE8)
  Press on "Show Search" ﾂ ﾠ ->More->Add all available columns
  to display->Press "Search" button
  Move horizontal scroll bar on the right
  ==>page stay on same place, does not move to the right so the
  run button cannot be pressed.
  

Local fix

• Local Fix￘
  Use another broswer
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of Process Portal on BPM Express,     *
  *                  Standard and Advanced.                      *
  ****************************************************************
  * PROBLEM DESCRIPTION: In Process Portal when using IE 8 and   *
  *                      doing a search, Screen                  *
  *                      scrolls automatically to the left.      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The problem was found in the meta tags that process portal was
  using and content was set to emulate IE8 and not set to
  <meta http-equiv="X-UA-Compatible" content="IE=8" />
  

Problem conclusion

• Changed Process Portal to use <meta
  http-equiv="X-UA-Compatible" content="IE=8" />
  
  The fix is included in the JR42280 fix package:
  http://www-01.ibm.com/support/docview.wss?uid=swg1JR42280
  
  JR42280 prereqs JR42012:
  http://www-01.ibm.com/support/docview.wss?uid=swg1JR42012
  
  Install Instructions:
  - Install JR42012 and JR42280 on both Process Designer and
  Process Center/Server using IM (install PD fixes one at a time)
  - On Process Center/Server run bpmprofileUpgrade as outlined
  in
  http://www-01.ibm.com/support/docview.wss?uid=swg27022245#recove
  rFailure
  - On Process Center/Server run upgrade7x using the
  instructions outlined in
  http://publib.boulder.ibm.com/infocenter/dmndhelp/v7r5m1/topic/c
  om.ibm.wbpm.imuc.doc/upgrade/topic/upgrading_existing_dbs_751.ht
  ml
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R750 PSY

     UP