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JR41885: CMVC 218254 - PROVIDE SUPPORT FOR FIREFOX 10 WHEN USING MANAGEMENT CENTER.

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APAR status

  • Closed as program error.

Error description

  • When user tries to launch Management Center using Firefox 10,
    the following is displayed on the browser:  To use the
    Management Center, you must use Windows Internet Explorer 7.0 or
    Mozilla Firefox 3.0.
    

Local fix

  • Modify the ManagementCenterMain.jsp and ManagementCenter.jsp
    file:
    
    1. Search for checkBrowser() function, "function checkBrowser
    ()"
    2. Within the function, search for the "else if
    (navigator.appName == "Netscape") " line
    and replace the content of the if statement as shown below:
    
    else if (navigator.appName == "Netscape") {
      if (navigator.userAgent.indexOf("Firefox") != -1) {
       var versionIndexStart =
    navigator.userAgent.indexOf("Firefox") + 8;
       var versionIndexEnd =
    navigator.userAgent.indexOf(".",versionIndexStart);
       var ffVersion =
    navigator.userAgent.substring(versionIndexStart,
    versionIndexEnd);
       if (parseInt(ffVersion) >= requiredFFVersion) {
        isBrowserSupported = true;
       }
      }
     }
    

Problem summary

  • USERS AFFECTED:
    Any Management Center customer that upgrades to Firefox 10.
    
    PROBLEM ABSTRACT:
    Cannot launch Management Center with Firefox 10. The following
    message is displayed on the browser:
    To use the Management Center, you must use Windows Internet
    Explorer 7.0 or Mozilla Firefox 3.0.
    
    BUSINESS IMPACT:
    Users on Firefox 10 cannot launch Management Center.
    
    RECOMMENDATION:
    

Problem conclusion

  • Modified the ManagementCenter.jsp and ManagementCenterMain.jsp
    files to return the entire version number of Firefox rather than
    just the first digit of the version.
    
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR41885

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    YesSpecatt / Pervasive

  • Submitted date

    2012-02-10

  • Closed date

    2012-06-28

  • Last modified date

    2012-06-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

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Document Information

Modified date:
28 June 2012