APAR status
Closed as program error.
Error description
When user tries to launch Management Center using Firefox 10, the following is displayed on the browser: To use the Management Center, you must use Windows Internet Explorer 7.0 or Mozilla Firefox 3.0.
Local fix
Modify the ManagementCenterMain.jsp and ManagementCenter.jsp file: 1. Search for checkBrowser() function, "function checkBrowser ()" 2. Within the function, search for the "else if (navigator.appName == "Netscape") " line and replace the content of the if statement as shown below: else if (navigator.appName == "Netscape") { if (navigator.userAgent.indexOf("Firefox") != -1) { var versionIndexStart = navigator.userAgent.indexOf("Firefox") + 8; var versionIndexEnd = navigator.userAgent.indexOf(".",versionIndexStart); var ffVersion = navigator.userAgent.substring(versionIndexStart, versionIndexEnd); if (parseInt(ffVersion) >= requiredFFVersion) { isBrowserSupported = true; } } }
Problem summary
USERS AFFECTED: Any Management Center customer that upgrades to Firefox 10. PROBLEM ABSTRACT: Cannot launch Management Center with Firefox 10. The following message is displayed on the browser: To use the Management Center, you must use Windows Internet Explorer 7.0 or Mozilla Firefox 3.0. BUSINESS IMPACT: Users on Firefox 10 cannot launch Management Center. RECOMMENDATION:
Problem conclusion
Modified the ManagementCenter.jsp and ManagementCenterMain.jsp files to return the entire version number of Firefox rather than just the first digit of the version. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR41885
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Pervasive
Submitted date
2012-02-10
Closed date
2012-06-28
Last modified date
2012-06-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
28 June 2012