IBM Support

JR41554: OUTBOUND WEB SERVICE CALL FAILS BY SERIALIZATION GETS NULLPOINTEREXCEPTION

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The web-service call from the Process Designer to an external
    service that is deployed as an independent service separately (
    on the same instance/profile ) fails.
    
    After running an AIS service via playback, the user will see
    that the service fails and the following exception is observed
    in the logs:
    
    E CWLLG2015E: An unexpected runtime exception occurred. See
    exception for more details. Error: null.
    java.lang.NullPointerException
    at
    com.lombardisoftware.server.eai.soap.ser.TWJSSerializer.getOrder
    edPropertyList(TWJSSerializer.java:404)
    at
    com.lombardisoftware.server.eai.soap.ser.TWJSSerializer.doSerial
    ization(TWJSSerializer.java:168)
    at
    com.lombardisoftware.server.eai.soap.ser.TWJSSerializer.serializ
    e(TWJSSerializer.java:81)
    at
    org.apache.axis.encoding.SerializationContext.serializeActual(Se
    rializationContext.java:1497)
    at
    org.apache.axis.encoding.SerializationContext.serialize(Serializ
    ationContext.java:973)
    at
    org.apache.axis.encoding.SerializationContext.serialize(Serializ
    ationContext.java:780)
    at org.apache.axis.message.RPCParam.serialize(RPCParam.java:208)
    at
    org.apache.axis.message.RPCElement.outputImpl(RPCElement.java:43
    3)
    at
    org.apache.axis.message.MessageElement.output(MessageElement.jav
    a:1208)
    at
    org.apache.axis.message.SOAPBody.outputImpl(SOAPBody.java:139)
    at
    org.apache.axis.message.SOAPEnvelope.outputImpl(SOAPEnvelope.jav
    a:478)
    at
    org.apache.axis.message.MessageElement.output(MessageElement.jav
    a:1208)
    at org.apache.axis.client.Call.invoke(Call.java:2743)
    at org.apache.axis.client.Call.invoke(Call.java:2427)
    at org.apache.axis.client.Call.invoke(Call.java:2350)
    at org.apache.axis.client.Call.invoke(Call.java:1796)
    at
    teamworks.connector.SOAPConnector.executeInternal(SOAPConnector.
    java:655)
    at
    teamworks.connector.SOAPConnector.execute(SOAPConnector.java:237
    )
    
    Note: The same web service works fine when invoked from the soap
    UI test client.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Advanced                       *
    ****************************************************************
    * PROBLEM DESCRIPTION: The web-service call from the Process   *
    *                      Designer to an external                 *
    *                      service that is deployed as an          *
    *                      independent service separately (        *
    *                      on the same instance/profile ) fails.   *
    *                      After running an AIS service via        *
    *                      playback, the user will see             *
    *                      that the service fails                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The web-service call from the Process Designer to an external
    service that is deployed as an independent service separately (
    on the same instance/profile ) fails.
    After running an AIS service via playback, the user will see
    that the service fails
    

Problem conclusion

  • Problem was fixed The fix is available as a part of the
    JR42012 ifix package
    (http://www-01.ibm.com/support/docview.wss?uid=swg1JR42012)
    and needs to be installed as follows:
    - Install JR42012 on both Process Designer and Process
    Center/Server using IM
    - On Process Center/Server run bpmprofileUpgrade as outlined in
    http://www-01.ibm.com/support/docview.wss?uid=swg27022245#recove
    rFailure
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR41554

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-23

  • Closed date

    2012-01-24

  • Last modified date

    2012-04-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R751 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 October 2021