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JR41270: CMVC 215966 - ALLOW GUEST SHOPPERS TO COMPLETE REGISTRATION IN MAYUJOY STORE.

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APAR status

  • Closed as program error.

Error description

  • When using the account activation feature in the MayUJoy sample
    store, guest shoppers to the store see the following exception
    when clicking on the activation link:
    
    com.ibm.commerce.webcontroller.WebControllerHelper
    commitRequestProcess(RequestHandle,boolean,boolean,boolean
    CMN0409E: The
    following error occurred during processing:
    "com.ibm.commerce.context.exception.BusinessContextServiceExcept
    ion: The
    following create operation exception has occurred during
    processing: "javax.ejb.DuplicateKeyException: DB2 SQL Error:
    SQLCODE=-803, SQLSTATE=23505, SQLERRMC=1;DB2ADMIN.CTXMGMT,
    DRIVER=4.11.77DSRA0010E: SQL State = 23505, Error Code =
    -803".".
    com.ibm.commerce.context.exception.BusinessContextServiceExcepti
    on
     at
    com.ibm.commerce.component.contextserviceimpl.ActivityTokenProce
    ssor.per
    sistActivityToken(ActivityTokenProcessor.java:164)
     at
    com.ibm.commerce.component.contextserviceimpl.BusinessContextSer
    viceImpl
    .persistActivityToken(BusinessContextServiceImpl.java:1564)
     at
    com.ibm.commerce.component.contextserviceimpl.BusinessContextSer
    viceImpl
    .endRequest(BusinessContextServiceImpl.java:744)
    

Local fix

  • Guest shoppers can close their browser or clear their cookies
    and then activate the account using the link.
    

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce V7 users that are using the user registration
    account activation feature introduced in V7 FEP1.
    
    PROBLEM ABSTRACT:
    Under the MayUJoy sample store, there is a new feature called
    'account activation' where new registered users must click a
    link received in an email to confirm registration to the site.
    When guest shoppers first adds an item to their shopping cart,
    then registers, and then clicks on the e-mail link to activate
    their account (all in the same browser session), a
    'BusinessContextServiceException'/'DuplicateKeyException' is
    seen.
    
    BUSINESS IMPACT:
    Guest shoppers with a shopping cart will be unable to complete
    registration on their first attempt
    
    RECOMMENDATION:
    

Problem conclusion

  • This APAR changes the registration flow, to prevent the business
    context exception from occurring. APAR JR41299 and JR41270 both
    need to be installed for this fix to work.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR41270

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-11-22

  • Closed date

    2011-12-22

  • Last modified date

    2011-12-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
22 December 2011