APAR status
Closed as program error.
Error description
Having a Sales Catalog with categories that have the name and share some similar catalog entries as other categories in the Sales Catalog or Master Catalog will cause both categories to be shown when navigating the search facets appearing to be duplicates. This issue can be reproduced under the following scenario: -Using Management Center or Accelerator, with a Sales Catalog create two new categories with unique codes and unique names -In both new categories, create a subcategory with unique codes and give both categories the same name, ie "CategoryA" -Copy some number of items from the Master Catalog into both new subcategories -Browse the Sales Catalog on the storefront, navigate to the parent category of one of the newly created categories and in the search facet navigation both subcategories will be displayed when only one should
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce v7 users who are using the Solr search functionality and Sales Catalogs PROBLEM ABSTRACT: Multiple categories with the same name and catalog entries in a Sales Catalog show as duplicates in the search facets. BUSINESS IMPACT: Search facet navigation may not display as expected to shoppers, could cause confusion RECOMMENDATION:
Problem conclusion
Customers may also need: JR38606: (Search indexing) Sales categories created in hosted WebSphere Commerce E-Site stores do not display in storefront with solr search Included in this ifix are fixes the following problem(s): Browsing sales catalog containing categories created within it Browsing sales catalog containing categories copied from the master catalog Handled duplicate category names for category facets Browsing sales catalog containing categories copied from another sales catalog The web service returning the category facets in the search enabled store was corrected to generate the correct categories for the current category being navigated. Additional manual steps needed in addition to the web service fixes, see the readme files for more details. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR40168
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-07-21
Closed date
2011-09-26
Last modified date
2011-09-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
26 September 2011