IBM Support

JR40168: CMVC 211915 - MAKE SEARCH FACETS NOT DISPLAY DUPLICATE RESULTS FOR CATEGORIES THAT HAVE THE SAME NAME AND SHARE CATALOG ENTRIES

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Having a Sales Catalog with categories that have the name and
    share some similar catalog entries as other categories in the
    Sales Catalog or Master Catalog will cause both categories to be
    shown when navigating the search facets appearing to be
    duplicates.
    
    This issue can be reproduced under the following scenario:
    -Using Management Center or Accelerator, with a Sales Catalog
    create two new categories with unique codes and unique names
    -In both new categories, create a subcategory with unique codes
    and give both categories the same name, ie "CategoryA"
    -Copy some number of items from the Master Catalog into both new
    subcategories
    -Browse the Sales Catalog on the storefront, navigate to the
    parent category of one of the newly created categories and in
    the search facet navigation both subcategories will be displayed
    when only one should
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce v7 users who are using the Solr search
    functionality and Sales Catalogs
    
    PROBLEM ABSTRACT:
    Multiple categories with the same name and catalog entries in a
    Sales Catalog show as duplicates in the search facets.
    
    BUSINESS IMPACT:
    Search facet navigation may not display as expected to shoppers,
    could cause confusion
    
    RECOMMENDATION:
    

Problem conclusion

  • Customers may also need:
    
    JR38606: (Search indexing) Sales categories created in hosted
    WebSphere Commerce E-Site stores do not display in storefront
    with solr search
    
    Included in this ifix are fixes the following problem(s):
    Browsing sales catalog containing categories created within it
    Browsing sales catalog containing categories copied from the
    master catalog
    Handled duplicate category names for category facets
    Browsing sales catalog containing categories copied from another
    sales catalog
    
    The web service returning the category facets in the search
    enabled store was corrected to generate the correct categories
    for the current category being navigated.
    
    Additional manual steps needed in addition to the web service
    fixes, see the readme files for more details.
    
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR40168

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-21

  • Closed date

    2011-09-26

  • Last modified date

    2011-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
26 September 2011