IBM Support

JR29989: Users in DB2USERS group cannot collect db2support.zip file on Windows

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Because the temporary folder DB2SUPPORT created in the current
    working directory does not have write privileges to the DB2USERS
    group, the following error is thrown when a user from the
    DB2USERS group tries to collect a db2support.zip file:
    
    Error attempting to write to the specified report path
    "D:\temp\DB2SUPPORT\"
    

Local fix

  • Add user to the DB2ADMNS group instead
    

Problem summary

  • Because the temporary folder DB2SUPPORT created in the current
    working directory does not have write privileges to the DB2USERS
    group, the following error is thrown when a user from the
    DB2USERS group tries to collect a db2support.zip file:
    
    Error attempting to write to the specified report path
    "D:\temp\DB2SUPPORT\"
    

Problem conclusion

  • First fixed in DB2 UDB Version 9.1, FixPak 7
    

Temporary fix

  • Add user to the DB2ADMNS group instead
    

Comments

APAR Information

  • APAR number

    JR29989

  • Reported component name

    DB2 UDB PE WIND

  • Reported component ID

    5724B5501

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2008-07-23

  • Closed date

    2009-04-17

  • Last modified date

    2009-04-17

  • APAR is sysrouted FROM one or more of the following:

    JR29988

  • APAR is sysrouted TO one or more of the following:

    JR29990

Fix information

  • Fixed component name

    DB2 UDB PE WIND

  • Fixed component ID

    5724B5501

Applicable component levels

  • R910 PSN

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEPGG","label":"DB2 for Linux- UNIX and Windows"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910"}]

Document Information

Modified date:
07 October 2021