IZ97533: AGENT HANGS AFTER REQUESTING TRUSTS WORKSPACE.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Environment:
    
    All windows versions.
    Microsoft ADO Agent 6.2.1.1
    
    
    Problem Description:
    Agent unable to retrieve data for trust workspace, when the
    domain is
    having too many trusts.
    
    
    Detailed Recreation Procedure for crash:
    1.Create more than 200 hundred trusts.
    2.Start the agent.
    3.Navigate to Trusts workspace.
    4.The Trust workspace does not show any data and the agent in
    offline
    after a while.
    
    Related Files and Output:
    <%CANDLE_HOME%>\TMAITM6\Logs
    e.g.server01_3z_k3zcma_437fc59-01.log
    

Local fix

  • N/A
    

Problem summary

  • Agent hangs after requesting trusts workspace.
    

Problem conclusion

  • Now Agent does not hang after requesting trusts workspace.
    The fix for this APAR is contained in the following maintenance
    packages:
       | interim fix | 6.2.1.1-TIV-ITM_ADO-IF0005
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ97533

  • Reported component name

    ITM ACT DIR OPT

  • Reported component ID

    5724C71AO

  • Reported release

    621

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-29

  • Closed date

    2011-05-26

  • Last modified date

    2011-05-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ITM ACT DIR OPT

  • Fixed component ID

    5724C71AO

Applicable component levels

  • R621 PSY

       UP



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Document information


More support for:

Tivoli Composite Application Manager for Microsoft Applications
Active Directory Agent

Software version:

6.2.1

Reference #:

IZ97533

Modified date:

2011-05-26

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