IZ97102: DURING PROFILE CAPTURE FROM 64 BIT WINDOWS 2008 R2 HS22 BLADE, AN ERROR OCCURS AND THE TPMFORIMAGES UI HANGS.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • While the target (clone source) will indicate that the profile
    capture was successful, the TPM for Images web interface will
    hang while updating the captured image to the TPMfI server.
    
    An error will be shown in the BOM trace log similar to:
    ###############################################
    
    [2011/03/21 08:10:47] Progress: action:80%, task:99%, plan:99%
    
    [2011/03/21 08:10:49]  W <ERR> Error raised by
    DeviceCollection_getDriverInfo in dmi.rbc, line 2901 [VAR:3870]
    [2011/03/21 08:10:49]  W <ERR> No such key in variable
    (CompanyName)
    [2011/03/21 08:10:49]  W <WRN>  (called from
    DeviceCollection_detectSupportedDevices (dmi.rbc:3102))
    [2011/03/21 08:10:49]  W <WRN>  (called from
    detectDriversInObject
    (ibm_utils.rbc:4979))
    [2011/03/21 08:10:49]  W <WRN>  (called from
    DetectDriversProfileAction_DoIt (act_doprofile.rbc:1001))
    [2011/03/21 08:10:49]  W <WRN>  (called from
    HostActivityElement_RunAction (hostactivity.rbc:1034))
    [2011/03/21 08:10:49]  W <WRN>  (called from
    ActivityPlan_RunAction
    (activity_plan.rbc:64))
    [2011/03/21 08:10:49]  W <WRN>  (called from run
    (sequencer.rbc:3015))
    [2011/03/21 08:10:49]  W <WRN>  (called from
    RAD_CheckForActivity
    (load.rbc:6522))
    [2011/03/21 08:10:49]  W <WRN>  (called from AgentDispatch
    (rbagent.rbc:3575))
    [2011/03/21 08:10:49]  W <WRN>  (called from --toplevel--
    (rbagent.rbc:3729))
    [2011/03/21 08:10:49]  W <WRN> There was an error parsing
    arch://wndwssrv910B6C:2/Windows/system32/DriverStore/FileReposit
    ory/rdmd
    rv.inf_amd64_neutral_ec53578680c3d0ea/rdmdrv.inf [DMI:3120]
    ###############################################
    

Local fix

  • A code fix is required to handle the inf file with missing
    CompanyName.
    

Problem summary

  • Executable with missing CompanyName was not correctly managed in
    code
    

Problem conclusion

  • Fix will be included in TPM For OSD/Images FP5
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ97102

  • Reported component name

    TPM FOR IMAGES

  • Reported component ID

    5724Q99FI

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-22

  • Closed date

    2011-03-30

  • Last modified date

    2011-03-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPM FOR IMAGES

  • Fixed component ID

    5724Q99FI

Applicable component levels

  • R711 PSY

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Document information


More support for:

Tivoli Provisioning Manager for Images

Software version:

711

Reference #:

IZ97102

Modified date:

2011-03-30

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