IZ94260: STATUS OF THE TRUST SHOWN ON THE PORTAL IS INCORRECT.

IBM Tivoli Monitoring: Active Directory Agent 6.2.1.1-TIV-ITM_ADO-IF0004
IBM Tivoli Monitoring: Active Directory Agent 6.2.1.1-TIV-ITM_ADO-IF0005

APAR status

• Closed as program error.

Error description

• Environment:
  
  All windows versions.
  Microsoft ADO Agent 6.21.1
  
  
  
  Problem Description:
  
  Status of the trust shown failed on the portal for inbound
  trust.
  From the Agent machine wrong inbound trust status is retrieved
  and effectively the same is shown on the portal.
  Ideally inbound trust status can not be retrieved on Agent
  machine.
  
  
  
  Detailed Recreation Procedure for no data in forest topology :
  
  1.Apply 6.21.1 agent.
  2.Creat a inbound trust on the domain.
  2.Click on Trust navigator item.
  3.The agent displays "failed" value for trust status for
  the inbound trust.
  
  Related Files and Output:
  <%CANDLE_HOME%>\TMAITM6\Logs\
  

Local fix

• N/A
  

Problem summary

• STATUS OF THE TRUST SHOWN ON THE PORTAL IS INCORRECT.
  

Problem conclusion

• Now the correct Trust Status is shown on portal.
  The fix for this APAR is contained in the following maintenance
  packages:
     | interim fix | 6.2.1.1-TIV-ITM_ADO-IF0004
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM ACT DIR OPT

• Fixed component ID

  5724C71AO

Applicable component levels

• R621 PSY

     UP