APAR status
Closed as program error.
Error description
Netcool/Impact 5.1.1 (both base build and Fix Pack 1) attempting to replicate a DataType with a USERPARMETERS property value in excess of ~16,300 characters fails upon encountering the parameter and the Secondary ImpactServer DataType .type file is truncated and contains the line: Error=500: Mark invalid instead of the USERPARMETERS property. This adversely affects both resilience and the operation of the Secondary ImpactServer in load balancing as the DataType is rendered useless on the Secondary ImpactServer and any drop and recovery of the Primary ImpactServer would lose the correct configuration all together. The USERPARAMETERS property is the record of the fields in the target database table that mapped by the DataType.
Local fix
A workaround, and best practice, is to only map the fields required by the DataType/Policy for Impact to perform its function. However, this is vulnerable to edits of the DataType that require a refresh of the table mapping - the entire table is pulled in and unwanted fields would have to be removed again (tedious operation that increases the potential for misconifguration).
Problem summary
If The data type is configured with large number of fields that may cause USERPARAMETERS value to exceed 16K bytes, The secondary replication will not be able to copy the file. Instead, it will print "Mark Invalid" in the file.
Problem conclusion
The issue is fixed in IBM Netcool/Impact 5.1.1.1 Interim Fix 0001 5.1.1.1-TIV-NCI-IF0001
Temporary fix
Comments
APAR Information
APAR number
IZ81446
Reported component name
NETCOOL/IMPACT
Reported component ID
5724O59IS
Reported release
511
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-08-05
Closed date
2010-08-27
Last modified date
2010-08-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NETCOOL/IMPACT
Fixed component ID
5724O59IS
Applicable component levels
R511 PSY
UP
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Document Information
Modified date:
27 August 2010