IZ81444: AGENT CRASHES WHEN FOREST TOPOLOGY ATTRIBUTE GROUP IS REQUESTED FROM TEP PORTAL.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem Description:
    
    Problem 1:
    Agent crashes when forest topology attribute is called as it
    tries to release a null object and the Agent crashes.
    
    Problem 2:
    On TEP topology related data is Not displayed when one of the
    site in Active Directory doesn't have a server container
    associated.
    
    
    Detailed Recreation Procedure:
    1. Create a new site in Active Directory
    2. Delete the server container of that site.
    3. Start agent and request forest topology.
    4. This can be verified from logs as the procedure exits when
       a site is found without server container.
    
    
    Related Files and Output:
    Following errors can be observer in Agent logs in
    <%CANDLE_HOME%>\TMAITM6\Logs\
    
    (4C3AFE9F.001E-1540:dnsutils.cpp,2630,"DNSUtils::GetForestTopolo
    gyInfo")
    ADsGetObject Failed for Site: Nasr-City-Club. Error number:
    80072030
    (4C3AFEA0.0000-9EC:kraaevxp.cpp,609,"DispatchEvent") *EV-INFO:
    Processing event 0x3FEB5E8, type=5, obj=0x40A3218, excep=1,
    st=0,
    len=580
    

Local fix

  • N/A
    

Problem summary

  • Agent crashes when forest topology attribute group
    is requested from TEP portal.
    

Problem conclusion

  • Now Agent Does Not crash when forest topology attribute group
    is requested from TEP portal.
    The fix for this APAR is contained in the following maintenance
    packages:
       | interim fix | 6.2.1.1-TIV-ITM_ADO-LA0002
       | interim fix | 6.2.2-TIV-ITM_ADO-IF0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ81444

  • Reported component name

    ITM ACT DIR OPT

  • Reported component ID

    5724C71AO

  • Reported release

    621

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-08-05

  • Closed date

    2010-10-12

  • Last modified date

    2011-02-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ITM ACT DIR OPT

  • Fixed component ID

    5724C71AO

Applicable component levels

  • R621 PSY

       UP



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Document information


More support for:

Tivoli Composite Application Manager for Microsoft Applications
Active Directory Agent

Software version:

6.2.1

Reference #:

IZ81444

Modified date:

2011-02-03

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