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IZ65644: UNIX OS AGENT UNABLE TO COLLECT METRICS ON AGILE DISKS ON HP-UX 11.31

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem Description: Agile disks are not shown by the UNIX OS
    Agent on HP-UX 11.31.
    
    The UNIX OS Agent only lists the disks that follow the Legacy
    DSF naming convention.  Disks using the Persistent DSF naming
    convention that were introduced in HP-UX 11.31 are not
    displayed.  The environment variable MAX_NUMBER_OF_DISKS_HPUX
    allows the user to specify the maximum number of disks to
    monitor on the machine.  The environment variable
    EXCLUDE_LEGACY_DISKS set to true (EXCLUDE_LEGACY_DISKS=TRUE)
    can be used to exclude disks that follow the Legacy naming
    convention.
    
    Detailed Recreation Procedure:
    Run the UNIX OS Agent on a machine that has some Agile disks.
    Check that the "Disk Performance" view on the TEP does not show
    Agile disks.
    
    Related Files and Output: KBB_RAS1=ERROR (UNIT:kuxdstat ALL)
    
    The ./pstat_getdisk_test output showed all "Disk status" is
    equal to 0 (inactive)
    
     Disk hardware path = 4/0/5/1/0/4/0.98.59.19.0.0.0
     Disk status = 0
     Disk major identifier = 31
     Disk minor identifier = 1048576
    
    Additional Keywords:
    MR0721094842 pstat_getdisk
    

Local fix

Problem summary

  • Agile disks are not shown by the UNIX OS Agent on HP-UX 11.31.
    
    The UNIX OS Agent only lists the disks that follow the Legacy
    DSF naming convention.  Disks using the Persistent DSF naming
    convention that were introduced in HP-UX 11.31 are not
    displayed.  The environment variable MAX_NUMBER_OF_DISKS_HPUX
    allows the user to specify the maximum number of disks to
    monitor on the machine.  The environment variable
    EXCLUDE_LEGACY_DISKS set to true (EXCLUDE_LEGACY_DISKS=TRUE)
    can be used to exclude disks that follow the Legacy naming
    convention.
    

Problem conclusion

  • The fix for this APAR is included in the following maintenance
    vehicle:
    
       | interim fix | 6.2.1.0-TIV-ITM_UNIX-IF0010
    
    Note: Search the IBM technical support web site for maintenance
    package availability.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ65644

  • Reported component name

    ITM AGENT UNIX

  • Reported component ID

    5724C040U

  • Reported release

    621

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-11-20

  • Closed date

    2010-01-26

  • Last modified date

    2010-01-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ITM AGENT UNIX

  • Fixed component ID

    5724C040U

Applicable component levels

  • R621 PSY

       UP

  • R622 PSY

       UP



Document information

More support for: IBM Tivoli Monitoring V6
ITM Agent UNIX V6

Software version: 621

Reference #: IZ65644

Modified date: 26 January 2010