APAR status
Closed as program error.
Error description
When customer attempts to install 7.1.1.5 patch on DB2 and receives the following error. Sep 28, 2009 12:03:23 PM com.ibm.tivoli.ccmdb.install.foundation.config.pmp.ACfgProcessMa nagerPackageConfig Result from install PSI FINE: NOTE ^CTGIN0005E: The deployment of D:\IBM\SMP\pmp\base_services_7.1.1.5.zip failed. The error text is CTGIN0143E: An action error ocurred during the processing of a deployment operation. Action identifier: "Upgrade_Maximo_Update_DB". Action display name: "Stop Application Server, Run Maximo UpdateDB Script, Start Application Server"..^n^ Sep 28, 2009 12:03:23 PM com.ibm.tivoli.ccmdb.install.foundation.config.pmp.ACfgProcessMa nagerPackageConfig runConfigurationStep FINE: EXIT ^Result = 1^n^ Sep 28, 2009 12:03:23 PM com.ibm.tivoli.ccmdb.install.common.config.TaskRunner runSingleTask(Task) FINE: EXIT ^^S^Result: COMPLETE for TaskID: ProcessManagerPackage TaskAction: runConfigurationStep TaskWeight: 250 stopOnErrorFlag: false This is fixed in the 7.1.1.5 hotfix but needs to be included in the 7.1.1.5 fixpack install.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: Users with a database that cannot hadle * * Arabic and Hebrew characters. * **************************************************************** * PROBLEM DESCRIPTION: Normally when a database find a * * character it cannot handle, it is * * converted into a question mark (?), * * however it seem like the Arabic and * * Hebrew characters causes SQL errors in * * stead.This results in the script * * crashing. * * * **************************************************************** * RECOMMENDATION: * * * * * * * **************************************************************** The database fails during update of the Yes/No values for Arabic and Hebrew.
Problem conclusion
Normally when a database find a character it cannot handle, it is converted into a question mark (?), however it seem like the Arabic and Hebrew characters causes SQL errors in stead. The fix for this APAR is contained in the following maintenance package: | release\fix pack | REL 7.1.1.5 - BS
Temporary fix
Comments
APAR Information
APAR number
IZ62288
Reported component name
UPGRADE PROGRAM
Reported component ID
5724R46UP
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2009-09-30
Closed date
2009-10-27
Last modified date
2009-10-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
UPGRADE PROGRAM
Fixed component ID
5724R46UP
Applicable component levels
R710 PSY
UP
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Document Information
Modified date:
27 October 2009