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IZ41123: MS OFFICE 2007 ISSUE,ATTACHING THE DOCX FILE AND THEN TRYING TO OPEN IT,MAXIMO SEEMS TO HAVE AUTOMATICALLY CONVERTED INTO ZIP FL

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APAR status

  • Closed as user error.

Error description

  • MS ofice 2007 issue,  trying  to attach the docx file, and then
    try to
    open it, Maximo seems to have automatically converted into a ZIP
    file.
      saving
    the ZIP file and change the extension back to docx, then it
    works just
    fine.
    

Local fix

  • Saving the ZIP file and change the extension back to docx,
    then it works just fine.
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • The Microsoft office 7  *.docx file is an Open XML document
    combining texts, styles, graphics into a single ZIP archive.
    Its content is a ZIP archive. User needs to add MIME type for
    Office 7 files to IBM HTTP Server , so that the file can open
    based on file extension instead of its content.
    
    
    
    
    
    Steps to add MIME type support to IBM HTTP Server:
    
    
    
    
    
    1. Go to IBM HTTP Server installation conf directory, for
    example C:\IBMIHS\conf
    
    
    
    
    
    2. Make a backup copy of "mime.types" file, then open
    "mime.types" file in a text editor,
    
    under line  application/msword doc , add line:
    
    
    
    
    
    application/vnd.openxmlformats  docx pptx xlsx
    
    
    
    
    
    
    
    
    
    3. Restart IBM http administration  and IBM http Server
    services.
    

APAR Information

  • APAR number

    IZ41123

  • Reported component name

    MAXIMO INSTALL

  • Reported component ID

    5724R46IT

  • Reported release

    621

  • Status

    CLOSED USE

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-01-11

  • Closed date

    2009-02-20

  • Last modified date

    2009-02-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Maximo Asset Management
Maximo Install Tool

Software version: 621

Reference #: IZ41123

Modified date: 20 February 2009


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