Closed as user error.
why the task status doesn't change after the parent changes status (please see attached screen shots with steps): create a work order called MAY In work order tab, tick the inherit status change checkbox In the Plans tab, Enter at least one task. Make sure the inherit status change from parent is checked on the task. Client uses workflow to change status. there is no change status icon on the toolbar or change status option from the Select action drop down Click the workflow icon to kick this record into workflow Go to select action, view workflow assignment note the first username in the View Workflow Assignments dialog box The username is Client1, password for this user is maximo login as Client1 / maximo (i.e. the first user in the workflow assignment list) bring up work order MAY click route icon select Send On action click OK select approved for scheduling action click OK Status of Parent goes to 'WMATL'. However,the status of the task remains 'WAPPR' Now login as maxadmin/maxadmin go to assignment manager bring up parent work order MAY assign to a labor start the assignment the status should be changed to started go back to work order tracking app bring up work order MAY the parent status is now INPRG but the task work order is still WAPPR with work order MAY on the screen, click the workflow icon again Go to select action, view workflow assignment The username is DHEAD, password for this user is maximo login as dhead / maximo (i.e. the first user in the workflow assignment list) bring up work order May click the route icon to route the record select Complete Work Order The parent work order status has changed to COMP However, the status for the task work order remains WAPPR turn on escalation CGWOCLOSE to change the status from COMP to CLOSE via escalation the parent status is CLOSE but task work order status is WAPPR
Client has just advised that it's a Cargill issue, not a problem with the base product.. After they corrected the setting in DVL, the status is now being updated
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APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following: