IY99094: ISM REPORTS FAIL TO LAUNCH FROM RAD UI

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When a ISM report is selected for viewing from the RAD console,
    no report/window is opened and instead an error is generated in
    the RAD_server.log stating an invalid subdirectory was attempted
    to be read from.
    
    Root cause is RAD is building the wrong subdir to read from.
    The data is there, but the URL we build to read the data is
    incorrect.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All RAD3.0 users                             *
    ****************************************************************
    * PROBLEM DESCRIPTION: ISM REPORTS FAIL TO LAUNCH FROM RAD UI  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    ISM Report  Launched from RAD has no info in it. The new
    window pops up to display the graph and info?.but there is no
    info on the graph
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    pacakage:
    |Interim Fix|3.0.0.1-TIV-RAD-IF0003
    

Temporary fix

Comments

APAR Information

  • APAR number

    IY99094

  • Reported component name

    NC/RAD SERVER

  • Reported component ID

    5724O6200

  • Reported release

    300

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2007-05-23

  • Closed date

    2008-01-28

  • Last modified date

    2008-01-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NC/RAD SERVER

  • Fixed component ID

    5724O6200

Applicable component levels

  • R200 PSN

       UP

  • R300 PSY

       UP



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Document information


More support for:

Netcool/Realtime Active Dashboards
Server

Software version:

300

Reference #:

IY99094

Modified date:

2008-01-28

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