IY94964: NGF_RESYNCADMINUSER DOES NOT UPDATE RAD_SLA.PROPS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When changing the default admin password for an integrated RAD
    3.0 Webtop 2.0 installation the utility ngf_resyncadminuser is
    used.  This works well straight up for Webtop but causes
    problems for RAD because it does not update the file
    $NCHOME/etc/rad/RAD_sla.props.  Currently the client has to go
    in and do this manually.  This limitation is not currently
    documented.  Code change or docs change required.
    

Local fix

  • 1. Shut down RAD
    2. Copy the new admin password from your Security Manager
    installation to $NCHOME/etc/rad/RAD_sla.props in your RAD
    directory structure.
    3. Restart RAD
    

Problem summary

  • When changing the admin user's password via the
    ngf_resyncadminuser script, the password has to be manually
    changed in RAD_sla.props. If the user doesn't manually change
    the admin user's password in RAD_sla.props then the service tree
    doesn't show. Also, the admin user's password is stored in
    server.props for the security manager, so they should be reading
    the same password
    

Problem conclusion

  • Change the way RAD reads the admin user's password.
    The fix for this APAR is contained in the following maintenance
    package:
    |LA interim fix|3.0.0.1-TIV-RAD-IF0002
    

Temporary fix

Comments

APAR Information

  • APAR number

    IY94964

  • Reported component name

    NC/RAD SERVER

  • Reported component ID

    5724O6200

  • Reported release

    300

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2007-02-15

  • Closed date

    2007-10-31

  • Last modified date

    2007-10-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NC/RAD SERVER

  • Fixed component ID

    5724O6200

Applicable component levels

  • R300 PSY

       UP



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Document information


More support for:

Netcool/Realtime Active Dashboards
Server

Software version:

300

Reference #:

IY94964

Modified date:

2007-10-31

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