IY68092: LOTUS NOTES BEHAVIOR MODULE PRODUCES NOISE FROM NORMAL USER INTERACTIONS SUCH AS SCROLLING, HIGHLIGHTING, AND TABBING.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Lotus Notes behavior file to eliminate noise when creating a new
    memo.
    
    Customer reports Lotus Notes behavior module is highly
    susceptible to noise from normal user interactions such as
    scrolling, highlighting, and tabbing. These interactions cause
    ETEWatch collector to generate multiple false transactions that
    are short (seconds and sub-seconds) which may collectively
    amount to a fewer number of real transactions.
    

Local fix

  • Modify the SDS_UPDATE to SDS_UPDATE = &SDS_NLNOTES,1,100, this
    will only record networked transactions in the collector, and so
    any transactions falsely started by a mouse click or keyboard
    will be eliminated.
    

Problem summary

  • LOTUS NOTES BEHAVIOR MODULE PRODUCES NOISE FROM NORMAL USER
    INTERACTIONS SUCH AS SCROLLING, HIGHLIGHTING, AND TABBING.
    

Problem conclusion

  • We can fix this in the behavior file.  The real
    problem
    isn't the START occurring when a user clicks or hits the enter
    key when
    creating a new email, its the UPDATES that we get following the
    START.
    We are using some WM_USER messages as updates that look as if
    they are
    being generated after any mouse or keyboard activity when
    creating an
    email.  I suggest we remove the following from the list of
    UPDATE
    messages
    
    UPDATE = 0x0454
    UPDATE = 0x0462
    

Temporary fix

Comments

APAR Information

  • APAR number

    IY68092

  • Reported component name

    ETEWTH ENTRPS S

  • Reported component ID

    5724K4100

  • Reported release

    202

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2005-02-15

  • Closed date

    2005-03-21

  • Last modified date

    2008-04-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ETEWTH ENTRPS S

  • Fixed component ID

    5724K4100

Applicable component levels

  • R202 PSN

       UP



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Document information


More support for:

Tivoli ETEWatch Starter Kit - Professional Edition

Software version:

202

Reference #:

IY68092

Modified date:

2008-04-03

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