IY68092: LOTUS NOTES BEHAVIOR MODULE PRODUCES NOISE FROM NORMAL USER INTERACTIONS SUCH AS SCROLLING, HIGHLIGHTING, AND TABBING.

APAR status

• Closed as program error.

Error description

• Lotus Notes behavior file to eliminate noise when creating a new
  memo.
  
  Customer reports Lotus Notes behavior module is highly
  susceptible to noise from normal user interactions such as
  scrolling, highlighting, and tabbing. These interactions cause
  ETEWatch collector to generate multiple false transactions that
  are short (seconds and sub-seconds) which may collectively
  amount to a fewer number of real transactions.
  

Local fix

• Modify the SDS_UPDATE to SDS_UPDATE = &SDS_NLNOTES,1,100, this
  will only record networked transactions in the collector, and so
  any transactions falsely started by a mouse click or keyboard
  will be eliminated.
  

Problem summary

• LOTUS NOTES BEHAVIOR MODULE PRODUCES NOISE FROM NORMAL USER
  INTERACTIONS SUCH AS SCROLLING, HIGHLIGHTING, AND TABBING.
  

Problem conclusion

• We can fix this in the behavior file.  The real
  problem
  isn't the START occurring when a user clicks or hits the enter
  key when
  creating a new email, its the UPDATES that we get following the
  START.
  We are using some WM_USER messages as updates that look as if
  they are
  being generated after any mouse or keyboard activity when
  creating an
  email.  I suggest we remove the following from the list of
  UPDATE
  messages
  
  UPDATE = 0x0454
  UPDATE = 0x0462
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ETEWTH ENTRPS S

• Fixed component ID

  5724K4100

Applicable component levels

• R202 PSN

     UP