IBM Support

IV96616: EXPORTING THE GRAPHIC FLOOR MAP TO PDF IS HANGING AT 'EXPORTING'. THIS ONLY HAPPENS WHEN AN XREF LAYER 0

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APAR status

  • Closed as fixed if next.

Error description

  • Can't Export graphic floor map to pdf from TRIRIGA.  The system
    is 'hanging' and not exporting.  This is only happening with
    some drawings and only occurs when Layer 0 from the XREF file
    ( xrefdwg | 0 )
    If all other layers are off and a layer zero from any xref is
    displayed on the graphics section, even if empty, the export
    will fail to complete.
    

Local fix

  • Do not display xref layer zero.
    

Problem summary

  • The export to graphic was throwing a malformed xml exception.
    Root cause was that there was a 1 = 1 element that got pulled
    in from the layout of an attached xref onto layer 0 on that
    xref. It turns out that for any text element that contains any
    equals sign, the process of sending the svg from the client to
    the server using a dojo api to post via a hidden input element
    resulted in extra double quotes getting sent causing the svg
    xml to be malformed. Resolved this by pre-processing the svg
    sent to the server to remove these extra double quotes before
    sending it to the svg converter.
    

Problem conclusion

  • Export graphic will now successfully export graphics section
    that includes text that contains any equals sign.  Text that
    contains both double quotes and equals in it, will get the
    double quotes removed for technical reasons.
    This is targeted to the 1h2017 release.
    Limitation: Export graphic now support exporting graphics that
    includes text that contains any equals sign.  However, text
    elements that include both equals and double quotes will get
    the double quotes stripped out for technical reasons.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV96616

  • Reported component name

    TRI APP PLTFM R

  • Reported component ID

    5725F26RE

  • Reported release

    352

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-25

  • Closed date

    2017-06-01

  • Last modified date

    2017-06-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 999
    

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"352","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
30 March 2022