IBM Support

IV92172: DEACTIVATING A TRIRIGA USER THAT IS REFERENCE IN A TASK RECORD IS NOT SUCCESSFULLY DE-ASSOCIATED AND REMOVED.

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APAR status

  • Closed as fixed if next.

Error description

  • By removing the Active TRIRIGA User  flag from an employee
record which has been referenced in the task records,
My Profile record is not successfully deleted correctly from
the instance of workflow triPeople Synchronous Remove TRIRIGA
User My Profile. The REMOVERECORD My Profile fails. It displays
an error message This record cannot be transitioned into a null
state because it is referenced in another record.

Local fix

  • N/A

Problem summary

  • When the My Profile record referenced in a Task is de-activated
through People record, the My Profile does not get deleted but
is de-associated from People record. This will cause issue later
 when the My Profile record is re-activated through People
record. The issue has been resolved by modifying the workflow to
 not de-associate the My Profile from People record unless the
My Profile record is deleted. This issue will be resolved in our
 next major release version, which is tentatively planned for 1H
 2017.

Problem conclusion

  • 



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV92172
    • 

  • Reported component name
    TRI APP PLTFM R
    • 

  • Reported component ID
    5725F26RE
    • 

  • Reported release
    342
    • 

  • Status
    CLOSED  FIN
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-01-10
    • 

  • Closed date
    2017-01-13
    • 

  • Last modified date
    2017-01-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"342","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            30 March 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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